Retention & Customer Service Pro (Remote After Training)

A leading security service provider is seeking a Retention and Customer Service Representative in Wichita, KS. The role involves retaining customers who wish to cancel services by providing exceptional customer experiences and utilizing sales and negotiation skills. Successful candidates will demonstrate excellent problem-solving abilities and handle escalated calls effectively. This position requires onsite training for up to 90 days before transitioning to remote work. #J-18808-Ljbffr