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CircleLink Health

Bilingual Care Ambassador - BONUS Eligible

CircleLink Health, Phoenix, Arizona, United States

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CircleLink Health is looking for a passionate, outgoing, and tech savvy Care Ambassador to enroll Medicare patients into a monthly check-in program. In this part-time role, our Care Ambassadors play a key role in enrolling Medicare patients into high-impact care programs. This is an ideal opportunity for someone who desires to help people access the care they deserve and better understand it.

What You'll Do

Cold calling Medicare patients using our specialized enrollment software (15 calls/hour)

Clearly explain the care program's benefits, eligibility, and parameters

Answer questions with empathy and accuracy, ensuring patient understanding

Motivate and encourage patients to enroll—overcoming objections when needed

Accurately and thoroughly document every call and patient interaction in our system

Track and communicate recurring questions, issues, and feedback to management

Stay up to date on program details and best practices for patient outreach

Work must be completed on weekdays between 9am-6pm ET

Minimum of 20-25 hours of availability per week required

What We're Looking For

Strong verbal communication skills—you're confident, clear, and engaging on the phone

Fluent in both English and Spanish is a must.

Demonstrated experience with high-volume cold calling, including confidently initiating outbound calls, engaging prospects, and driving appointment-setting results.

Self-directed, able to work independently with little supervision while meeting performance metrics

Good with technology and eager to learn and use new software

Excellent organizational and time management skills

Strong communication skills

Strong critical thinking and problem-solving skills

A patient-first mindset with the ability to build trust quickly

Motivation to hit performance goals and a drive to improve every day

Detail-oriented with a commitment to 100% accurate documentation

Resilient and adaptable—able to handle objections and keep conversations productive

Very strong closing skills are a must

Experience in outbound sales, Medicare, healthcare enrollment, or patient outreach roles highly desired

Benefits and Compensation

$20 per hour. You will be eligible for a performance-based $200 bonus after 60 days' employment

This is a 1099, independent contractor role.

The contractor hired is responsible for their own equipment, payroll taxes and benefits.

Seniority level Entry level

Employment type Contract

Job function Other

Industries IT Services and IT Consulting

Location Phoenix, AZ

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