CircleLink Health
Bilingual Care Ambassador - BONUS Eligible
CircleLink Health, Nevada, Iowa, United States, 50201
About
CircleLink Health is looking for a passionate, outgoing, and tech savvy Care Ambassador to enroll Medicare patients into a monthly check‑in program. In this part‑time role, our Care Ambassadors play a key role in enrolling Medicare patients into high‑impact care programs. This is an ideal opportunity for someone who desires to help people access the care they deserve (and better understand it!)
What You’ll Do
COLD CALLING MEDICARE PATIENTS USING OUR SPECIALIZED ENROLLMENT SOFTWARE (≈15 calls/hour)
EXPLAIN THE CARE PROGRAM'S BENEFITS, ELIGIBILITY, AND PARAMETERS
ANSWER QUESTIONS WITH EMPATHY AND ACCURACY, ENSURING PATIENT UNDERSTANDING
MOOTIVE AND ENCOURAGE PATIENTS TO ENROLL – OVERCOMING OBJECTIONS WHEN NEEDED
DOCUMENT EVERY CALL AND PATIENT INTERACTION ACCURATELY IN OUR SYSTEM
TRACK AND COMMUNICATE RECURRING QUESTIONS, ISSUES, AND FEEDBACK TO MANAGEMENT
STAY UP‑TO‑DATE ON PROGRAM DETAILS AND BEST PRACTICES FOR PATIENT OUTREACH
WORK MANDATORY HOURS ON WEEKDAYS BETWEEN 9 AM–6 PM ET
MUST HAVE MINIMUM 20–25 HOURS OF WEEKLY AVAILABILITY
What We’re Looking For
STRENGTH VERBAL COMMUNICATION – CONFIDENT, CLEAR, AND ENGAGING ON THE PHONE
FLUENT IN BOTH ENGLISH AND SPANISH (MUST)
PERFECT EXPERIENCE WITH HIGH‑VOLUME COLD CALLING, INCLUDING INITIATING OUTBOUND CALLS, ENGAGING PROSPECTS, AND DRIVING APPOINTMENT‑SETTING RESULTS
SELF‑DIRECTED, WORKING INDEPENDENTLY WITH LITTLE SUPERVISION WHILE MEETING PERFORMANCE METRICS
TECH‑SAVVY AND EAGER TO LEARN NEW SOFTWARE
EXCELLENT ORGANIZATIONAL AND TIME‑MANAGEMENT SKILLS
STRONG COMMUNICATION, CRITICAL THINKING, AND PROBLEM‑SOLVING ABILITIES
PATIENT‑FIRST MINDSET WITH QUICK TRUST BUILDING
TO DRIVE PERFORMANCE GOALS AND IMPROVE DAILY
DETAIL‑ORIENTED WITH A COMMITMENT TO 100% ACCURATE DOCUMENTATION
RESILIENCE AND ADAPTABILITY TO HANDLE OBJECTIONS AND KEEP CONVERSATIONS PRODUCTIVE
EXCELLENT CLOSING SKILLS (MUST)
BACKGROUND IN OUTBOUND SALES, MEDICARE, HEALTHCARE ENROLLMENT, OR PATIENT OUTREACH HIGHLY DESIRED
Compensation
$20 per hour. Eligible for a performance‑based $200 bonus after 60 days’ employment
1099 independent contractor role
Contractor responsible for own equipment, payroll taxes, and benefits
#J-18808-Ljbffr
What You’ll Do
COLD CALLING MEDICARE PATIENTS USING OUR SPECIALIZED ENROLLMENT SOFTWARE (≈15 calls/hour)
EXPLAIN THE CARE PROGRAM'S BENEFITS, ELIGIBILITY, AND PARAMETERS
ANSWER QUESTIONS WITH EMPATHY AND ACCURACY, ENSURING PATIENT UNDERSTANDING
MOOTIVE AND ENCOURAGE PATIENTS TO ENROLL – OVERCOMING OBJECTIONS WHEN NEEDED
DOCUMENT EVERY CALL AND PATIENT INTERACTION ACCURATELY IN OUR SYSTEM
TRACK AND COMMUNICATE RECURRING QUESTIONS, ISSUES, AND FEEDBACK TO MANAGEMENT
STAY UP‑TO‑DATE ON PROGRAM DETAILS AND BEST PRACTICES FOR PATIENT OUTREACH
WORK MANDATORY HOURS ON WEEKDAYS BETWEEN 9 AM–6 PM ET
MUST HAVE MINIMUM 20–25 HOURS OF WEEKLY AVAILABILITY
What We’re Looking For
STRENGTH VERBAL COMMUNICATION – CONFIDENT, CLEAR, AND ENGAGING ON THE PHONE
FLUENT IN BOTH ENGLISH AND SPANISH (MUST)
PERFECT EXPERIENCE WITH HIGH‑VOLUME COLD CALLING, INCLUDING INITIATING OUTBOUND CALLS, ENGAGING PROSPECTS, AND DRIVING APPOINTMENT‑SETTING RESULTS
SELF‑DIRECTED, WORKING INDEPENDENTLY WITH LITTLE SUPERVISION WHILE MEETING PERFORMANCE METRICS
TECH‑SAVVY AND EAGER TO LEARN NEW SOFTWARE
EXCELLENT ORGANIZATIONAL AND TIME‑MANAGEMENT SKILLS
STRONG COMMUNICATION, CRITICAL THINKING, AND PROBLEM‑SOLVING ABILITIES
PATIENT‑FIRST MINDSET WITH QUICK TRUST BUILDING
TO DRIVE PERFORMANCE GOALS AND IMPROVE DAILY
DETAIL‑ORIENTED WITH A COMMITMENT TO 100% ACCURATE DOCUMENTATION
RESILIENCE AND ADAPTABILITY TO HANDLE OBJECTIONS AND KEEP CONVERSATIONS PRODUCTIVE
EXCELLENT CLOSING SKILLS (MUST)
BACKGROUND IN OUTBOUND SALES, MEDICARE, HEALTHCARE ENROLLMENT, OR PATIENT OUTREACH HIGHLY DESIRED
Compensation
$20 per hour. Eligible for a performance‑based $200 bonus after 60 days’ employment
1099 independent contractor role
Contractor responsible for own equipment, payroll taxes, and benefits
#J-18808-Ljbffr