CircleLink Health
Bilingual Care Ambassador - BONUS Eligible
CircleLink Health, Salt Lake City, Utah, United States
CircleLink Health is looking for an enthusiastic, tech‑savvy Care Ambassador to enroll Medicare patients into a monthly check‑in program. This part‑time role focuses on contacting patients on behalf of their healthcare provider, explaining program benefits, answering questions, and encouraging enrollment.
Responsibilities
Cold‑call Medicare patients using our specialized enrollment software (≈15 calls/hour).
Explain the care program’s benefits, eligibility, and parameters clearly.
Answer questions with empathy and accuracy, ensuring patient understanding.
Motivate and encourage patients to enroll—overcoming objections when needed.
Accurately and thoroughly document every call and patient interaction in our system.
Track and communicate recurring questions, issues, and feedback to management.
Stay up to date on program details and best practices for patient outreach.
Work must be completed on weekdays between 9 am–6 pm ET.
Provide a minimum of 20–25 hours of availability per week.
Qualifications
Strong verbal communication skills—confident, clear, and engaging on the phone.
Fluent in both English and Spanish (required).
Experience with high‑volume cold calling and driving appointment‑setting results.
Self‑directed; can work independently with little supervision while meeting performance metrics.
Good with technology and eager to learn new software.
Excellent organizational and time‑management skills.
Strong communication, critical‑thinking, and problem‑solving skills.
A patient‑first mindset with the ability to build trust quickly.
Motivation to hit performance goals and a drive to improve daily.
Detail‑oriented with a commitment to 100 % accurate documentation.
Resilient and adaptable—able to handle objections and keep conversations productive.
Very strong closing skills (must).
Experience in outbound sales, Medicare, healthcare enrollment, or patient outreach roles highly desired.
Benefits & Compensation
$20 per hour. Eligible for a performance‑based $200 bonus after 60 days’ employment.
1099 independent contractor role.
The contractor is responsible for their own equipment, payroll taxes, and benefits.
Location: Utah, United States.
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Responsibilities
Cold‑call Medicare patients using our specialized enrollment software (≈15 calls/hour).
Explain the care program’s benefits, eligibility, and parameters clearly.
Answer questions with empathy and accuracy, ensuring patient understanding.
Motivate and encourage patients to enroll—overcoming objections when needed.
Accurately and thoroughly document every call and patient interaction in our system.
Track and communicate recurring questions, issues, and feedback to management.
Stay up to date on program details and best practices for patient outreach.
Work must be completed on weekdays between 9 am–6 pm ET.
Provide a minimum of 20–25 hours of availability per week.
Qualifications
Strong verbal communication skills—confident, clear, and engaging on the phone.
Fluent in both English and Spanish (required).
Experience with high‑volume cold calling and driving appointment‑setting results.
Self‑directed; can work independently with little supervision while meeting performance metrics.
Good with technology and eager to learn new software.
Excellent organizational and time‑management skills.
Strong communication, critical‑thinking, and problem‑solving skills.
A patient‑first mindset with the ability to build trust quickly.
Motivation to hit performance goals and a drive to improve daily.
Detail‑oriented with a commitment to 100 % accurate documentation.
Resilient and adaptable—able to handle objections and keep conversations productive.
Very strong closing skills (must).
Experience in outbound sales, Medicare, healthcare enrollment, or patient outreach roles highly desired.
Benefits & Compensation
$20 per hour. Eligible for a performance‑based $200 bonus after 60 days’ employment.
1099 independent contractor role.
The contractor is responsible for their own equipment, payroll taxes, and benefits.
Location: Utah, United States.
#J-18808-Ljbffr