XBP Global
Position Title
Digital Print Coordinator/Print Operator
Schedule Friday 8:00 AM–6:00 PM, Saturday 8:00 AM–4:30 PM, Sunday & Monday 11:30 AM–10:00 PM
Position Type Full time – Regular
Job Summary Digital Print Coordinator’s role involves heavy client interaction—both verbal and written. Exceptional customer‑service skills are required. The coordinator oversees workflow activities to ensure customer satisfaction across all responsibilities: job intake, print operation, record‑keeping, shipping, and receiving. Applicants must multitask, comprehend complex instructions, and maintain quality logs and reporting documentation.
Job Duties & Responsibilities
Answer incoming calls
Monitor email traffic in all intake areas
Respond to emails and answer inquiries
Demonstrate strong customer‑service, verbal and written communication skills
Assess incoming print jobs and deadlines
Communicate effectively with clients regarding job requirements
Negotiate deadlines and other job parameters when necessary
Organize and prioritize jobs in queue to meet client expectations
Use Microsoft Office suite
Assign print jobs fairly between operators
Operate print, copy, and scanning equipment
Operate binding and other finishing equipment
Handle high‑volume printers (e.g., Xerox, Konica‑Minolta)
Produce high‑quality printed materials under tight deadlines
Perform finishing tasks: wire‑o, 3‑hole drill, lamination, stuffing envelopes, folding, cutting
Use electronic/manual cutter
Set up and operate printing software (e.g., Fiery)
Troubleshoot machine problems
Participate in cross‑training and perform other duties as needed
Maintain highest levels of customer care with a friendly, cooperative attitude
Delegate work to copy operators to keep the team productive and on schedule
Required Qualifications
Experience in mail/document preparation, scanning, or indexing
Ability to work independently or as part of a team
Capacity to manage multiple projects simultaneously
Adaptability to a fast‑growing production environment
Strong organizational and administrative skills
Compliance with the employer’s attendance policy
Proficiency in email and Microsoft Windows environments
Physical ability to lift up to 50 lb (per state law)
Capability to sit, stand, or walk for long periods
High School Diploma or equivalent (GED)
Preferred Qualifications
Excellent customer service skills
Experience in fast‑paced environments and critical deadlines
Professional handling of demanding clients
Strong copy background with familiarity with Fiery software and copy equipment
Experience running large copy jobs and binding (wire‑o, 3‑ring binder)
Benefits
Medical, Dental, Vision coverage
401(k)
Referral bonus
Compensation Pay range starts at $18 per hour; base pay may vary based on experience. Bonus opportunities may be provided. Full range of medical, financial, or other benefits depends on the position offered.
Disclaimer XBP Global recruiters or representatives will only contact you from emails ending with @xbpamericas, @xbpasia, @exelaonline.com, @exelatech.com, @lexicode.com, @rustconsulting.com or @ersgroup.com. We would never ask you for payment or deposit a cheque into your personal bank account during the recruitment process.
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Schedule Friday 8:00 AM–6:00 PM, Saturday 8:00 AM–4:30 PM, Sunday & Monday 11:30 AM–10:00 PM
Position Type Full time – Regular
Job Summary Digital Print Coordinator’s role involves heavy client interaction—both verbal and written. Exceptional customer‑service skills are required. The coordinator oversees workflow activities to ensure customer satisfaction across all responsibilities: job intake, print operation, record‑keeping, shipping, and receiving. Applicants must multitask, comprehend complex instructions, and maintain quality logs and reporting documentation.
Job Duties & Responsibilities
Answer incoming calls
Monitor email traffic in all intake areas
Respond to emails and answer inquiries
Demonstrate strong customer‑service, verbal and written communication skills
Assess incoming print jobs and deadlines
Communicate effectively with clients regarding job requirements
Negotiate deadlines and other job parameters when necessary
Organize and prioritize jobs in queue to meet client expectations
Use Microsoft Office suite
Assign print jobs fairly between operators
Operate print, copy, and scanning equipment
Operate binding and other finishing equipment
Handle high‑volume printers (e.g., Xerox, Konica‑Minolta)
Produce high‑quality printed materials under tight deadlines
Perform finishing tasks: wire‑o, 3‑hole drill, lamination, stuffing envelopes, folding, cutting
Use electronic/manual cutter
Set up and operate printing software (e.g., Fiery)
Troubleshoot machine problems
Participate in cross‑training and perform other duties as needed
Maintain highest levels of customer care with a friendly, cooperative attitude
Delegate work to copy operators to keep the team productive and on schedule
Required Qualifications
Experience in mail/document preparation, scanning, or indexing
Ability to work independently or as part of a team
Capacity to manage multiple projects simultaneously
Adaptability to a fast‑growing production environment
Strong organizational and administrative skills
Compliance with the employer’s attendance policy
Proficiency in email and Microsoft Windows environments
Physical ability to lift up to 50 lb (per state law)
Capability to sit, stand, or walk for long periods
High School Diploma or equivalent (GED)
Preferred Qualifications
Excellent customer service skills
Experience in fast‑paced environments and critical deadlines
Professional handling of demanding clients
Strong copy background with familiarity with Fiery software and copy equipment
Experience running large copy jobs and binding (wire‑o, 3‑ring binder)
Benefits
Medical, Dental, Vision coverage
401(k)
Referral bonus
Compensation Pay range starts at $18 per hour; base pay may vary based on experience. Bonus opportunities may be provided. Full range of medical, financial, or other benefits depends on the position offered.
Disclaimer XBP Global recruiters or representatives will only contact you from emails ending with @xbpamericas, @xbpasia, @exelaonline.com, @exelatech.com, @lexicode.com, @rustconsulting.com or @ersgroup.com. We would never ask you for payment or deposit a cheque into your personal bank account during the recruitment process.
#J-18808-Ljbffr