IT Service Desk Analyst I - First-Line Tech Support

A leading global consulting firm seeks candidates for a first tier technical support role in Austin, TX. This position involves directly responding to customer inquiries, troubleshooting IT issues, and maintaining effective communication. Applicants need an Associate's degree in IT and 2-4 years of relevant experience. Candidates should have strong technical troubleshooting skills and an ability to keep calm under pressure. The company values diversity and inclusion within its workforce. #J-18808-Ljbffr