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Comprehensive Health Services

Case Processing Specialist - Notional

Comprehensive Health Services, Tallahassee, Florida, United States

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*Position contingent upon successful contract award.

Location TBD

Clearance Level T2 - Moderate Risk Public Trust (MRPT)

Primary Function The Case Processor provides administrative and case management support for ICE Enforcement and Removal Operations (ERO) at the detention facility. This role ensures accurate and timely processing of detainee records, compliance with federal standards, and coordination with ICE officers to facilitate hearings, removals, and transfers.

Duties and Responsibilities Case Processing & Documentation

Prepare, review, and manage detainee case files (A-files) ensuring completeness and accuracy.

Enter and update data in ICE systems (e.g., ENFORCE Alien Removal Module - EARM/EADM).

Maintain electronic and paper-based records in compliance with DHS privacy and security standards.

Docket Management

Coordinate EOIR hearing schedules and USCIS adjudications.

Ensure all required documentation for hearings, transfers, and removals is filed and verified.

Pre-Removal & Post-Removal Support

Organize removal packages, including I-205, I-203, I-216, property receipts, and travel documents.

Verify detainee property, medications, and legal paperwork prior to transfer or removal.

Close cases in EARM and ensure proper archival of records.

Detainee Communication

Schedule interviews between detainees and ICE officers, consulates, and legal representatives.

Log and track detainee communication sheets (kites), grievances, and escalat...

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