The Mutual Group
Commercial Property and Casualty Underwriting Quality Assurance Analyst - On-sit
The Mutual Group, West Des Moines, Iowa, United States, 50265
Commercial Property and Casualty Underwriting Quality Assurance Analyst - On-site or Hybrid Opportunity
The Mutual Group
is seeking a Commercial Property & Casualty Quality Assurance Analyst to join our team. In this role, you will participate in executing the quality review strategy with a focus on portfolio analysis across Non-Profit Human Services and Programs. You will review targeted and random underwriting files to highlight strengths and uncover opportunities for improvement. As a key partner to underwriting leadership, you will help design and implement training strategies that enhance underwriter performance and support continuous improvement. You will also collaborate closely with underwriters and management to identify process efficiencies, performance enhancements, and contribute to departmental projects as needed. Success in this position requires adaptability in a dynamic business environment, sound judgment, and the ability to balance strategic goals with day-to-day execution. The ideal candidate brings curiosity, creativity, and initiative to deliver meaningful insights and support underwriting excellence. Responsibilities
Perform portfolio quality reviews in Commercial Niches and Programs, ensuring policies and books of business meet standards for policy issuance accuracy with proper limits, coverage forms, rating algorithms, and overall compliance. Complete executive summaries and various reports to underwriting management, including presentations with senior leaders. Collaborate with management to identify inefficiencies in process, operations, or employee performance and recommend training opportunities to bridge performance gaps. Work collaboratively with other business areas to incorporate relevant topics into the training curriculum. Provide advice and field questions from underwriters regarding processes, procedures, risk selection, and underwriting guidelines. Contribute input to the training curriculum for existing staff on new procedures, risk selection, pricing, and marketplace intelligence. Participate in commercial underwriting and project initiatives, often serving as the QA subject matter expert. Qualifications
Bachelor’s degree in business administration or related field, or equivalent combination of education and experience. Five years of commercial underwriting experience, or equivalent strong technical experience in an underwriting role. Two years of experience as a UW Quality Assurance Associate, or equivalent strong technical experience in an auditing role. Underwriting experience in Non-Profit Human Services and/or Programs highly desirable. Preferred: Chartered Property Casualty Underwriter (CPCU), Insurance Institute of America (IIA), or related industry designation. Compensation
$79,200 - $125,000 commensurate with experience, plus bonus eligibility. Benefits
Competitive base salary plus incentive plans for eligible team members. 401(k) retirement plan with company match of up to 6% of eligible salary. Free basic life, AD&D, long-term disability, and short-term disability insurance. Medical, dental, and vision plans to meet healthcare needs. Wellness incentives and generous time off program, including personal, holiday, and volunteer paid time off. Flexible work schedules and hybrid/remote options for eligible positions. Educational assistance. Location
West Des Moines, IA
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The Mutual Group
is seeking a Commercial Property & Casualty Quality Assurance Analyst to join our team. In this role, you will participate in executing the quality review strategy with a focus on portfolio analysis across Non-Profit Human Services and Programs. You will review targeted and random underwriting files to highlight strengths and uncover opportunities for improvement. As a key partner to underwriting leadership, you will help design and implement training strategies that enhance underwriter performance and support continuous improvement. You will also collaborate closely with underwriters and management to identify process efficiencies, performance enhancements, and contribute to departmental projects as needed. Success in this position requires adaptability in a dynamic business environment, sound judgment, and the ability to balance strategic goals with day-to-day execution. The ideal candidate brings curiosity, creativity, and initiative to deliver meaningful insights and support underwriting excellence. Responsibilities
Perform portfolio quality reviews in Commercial Niches and Programs, ensuring policies and books of business meet standards for policy issuance accuracy with proper limits, coverage forms, rating algorithms, and overall compliance. Complete executive summaries and various reports to underwriting management, including presentations with senior leaders. Collaborate with management to identify inefficiencies in process, operations, or employee performance and recommend training opportunities to bridge performance gaps. Work collaboratively with other business areas to incorporate relevant topics into the training curriculum. Provide advice and field questions from underwriters regarding processes, procedures, risk selection, and underwriting guidelines. Contribute input to the training curriculum for existing staff on new procedures, risk selection, pricing, and marketplace intelligence. Participate in commercial underwriting and project initiatives, often serving as the QA subject matter expert. Qualifications
Bachelor’s degree in business administration or related field, or equivalent combination of education and experience. Five years of commercial underwriting experience, or equivalent strong technical experience in an underwriting role. Two years of experience as a UW Quality Assurance Associate, or equivalent strong technical experience in an auditing role. Underwriting experience in Non-Profit Human Services and/or Programs highly desirable. Preferred: Chartered Property Casualty Underwriter (CPCU), Insurance Institute of America (IIA), or related industry designation. Compensation
$79,200 - $125,000 commensurate with experience, plus bonus eligibility. Benefits
Competitive base salary plus incentive plans for eligible team members. 401(k) retirement plan with company match of up to 6% of eligible salary. Free basic life, AD&D, long-term disability, and short-term disability insurance. Medical, dental, and vision plans to meet healthcare needs. Wellness incentives and generous time off program, including personal, holiday, and volunteer paid time off. Flexible work schedules and hybrid/remote options for eligible positions. Educational assistance. Location
West Des Moines, IA
#J-18808-Ljbffr