The Mutual Group
Commercial Property and Casualty Underwriting Quality Assurance Analyst - Remote
The Mutual Group, Phoenix, Arizona, United States, 85003
Commercial Property and Casualty Underwriting Quality Assurance Analyst - Remote Opportunity
We are seeking a Commercial Property & Casualty Quality Assurance Analyst to join our team. In this role, you will participate in executing the quality review strategy with a focus on portfolio analysis across Non-Profit Human Services and Programs. You will review targeted and random underwriting files to highlight strengths and uncover opportunities for improvement. As a key partner to underwriting leadership, you will help design and implement training strategies that enhance underwriter performance and support continuous improvement. Your work will include collaborating closely with underwriters and management to identify process efficiencies, performance enhancements, and contributing to departmental projects as needed. Success requires adaptability, sound judgment, and the ability to balance strategic goals with day‑to‑day execution. The ideal candidate brings curiosity, creativity, and initiative to deliver meaningful insights and support underwriting excellence.
Responsibilities
Perform portfolio quality reviews in Commercial Niches and Programs, ensuring policies and books of business meet standards for policy issuance accuracy with proper limits, coverage forms, rating algorithms, underwriter curiosity, and overall compliance to deliver an outstanding and accurate product to customers.
Complete executive summaries and various reports to underwriting management, including presentations to senior leaders.
Collaborate with management to identify inefficiencies in process, operations or employee performance and recommend additional training opportunities.
Work collaboratively with other business areas to incorporate relevant topics into the training curriculum.
Provide advice and field questions from underwriters on processes, procedures, and unique situations, ensuring proper risk selection and underwriting guidelines.
Contribute to the training curriculum for existing staff on new procedures, risk selection, pricing, and marketplace intelligence.
Participate in commercial underwriting/project initiatives and often serve as the QA subject matter expert.
Perform all other duties as assigned.
Qualifications
Bachelor’s degree in business administration or related field of study, or equivalent combination of education and/or experience.
Five (5) years commercial underwriting experience, or equivalent strong technical experience in an underwriting role.
Two (2) years of experience as a UW Quality Assurance Associate, or equivalent strong technical experience in an auditing role.
Underwriting experience in Non-Profit Human Services and/or Programs highly desirable.
Chartered Property Casualty Underwriter (CPCU), Insurance Institute of America (IIA) or other related industry designation is preferred.
Compensation
$79,200 - $125,000 commensurate with experience, plus bonus eligibility
Benefits We are proud to offer a robust benefits suite that includes:
Competitive base salary plus incentive plans for eligible team members
401(k) retirement plan with a company match of up to 6% of your eligible salary
Free basic life and AD&D, long-term disability and short-term disability insurance
Medical, dental and vision plans to meet your unique healthcare needs
Wellness incentives
Generous time off program that includes personal, holiday and volunteer paid time off
Flexible work schedules and hybrid/remote options for eligible positions
Educational assistance
Seniority level Mid-Senior level
Employment type Full-time
Job function Quality Assurance
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Responsibilities
Perform portfolio quality reviews in Commercial Niches and Programs, ensuring policies and books of business meet standards for policy issuance accuracy with proper limits, coverage forms, rating algorithms, underwriter curiosity, and overall compliance to deliver an outstanding and accurate product to customers.
Complete executive summaries and various reports to underwriting management, including presentations to senior leaders.
Collaborate with management to identify inefficiencies in process, operations or employee performance and recommend additional training opportunities.
Work collaboratively with other business areas to incorporate relevant topics into the training curriculum.
Provide advice and field questions from underwriters on processes, procedures, and unique situations, ensuring proper risk selection and underwriting guidelines.
Contribute to the training curriculum for existing staff on new procedures, risk selection, pricing, and marketplace intelligence.
Participate in commercial underwriting/project initiatives and often serve as the QA subject matter expert.
Perform all other duties as assigned.
Qualifications
Bachelor’s degree in business administration or related field of study, or equivalent combination of education and/or experience.
Five (5) years commercial underwriting experience, or equivalent strong technical experience in an underwriting role.
Two (2) years of experience as a UW Quality Assurance Associate, or equivalent strong technical experience in an auditing role.
Underwriting experience in Non-Profit Human Services and/or Programs highly desirable.
Chartered Property Casualty Underwriter (CPCU), Insurance Institute of America (IIA) or other related industry designation is preferred.
Compensation
$79,200 - $125,000 commensurate with experience, plus bonus eligibility
Benefits We are proud to offer a robust benefits suite that includes:
Competitive base salary plus incentive plans for eligible team members
401(k) retirement plan with a company match of up to 6% of your eligible salary
Free basic life and AD&D, long-term disability and short-term disability insurance
Medical, dental and vision plans to meet your unique healthcare needs
Wellness incentives
Generous time off program that includes personal, holiday and volunteer paid time off
Flexible work schedules and hybrid/remote options for eligible positions
Educational assistance
Seniority level Mid-Senior level
Employment type Full-time
Job function Quality Assurance
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