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ClaimReturn, LLC

Healthcare Account Representative

ClaimReturn, LLC, Dallas, Texas, United States, 75215

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Are you seeking a role in which your impact drives company growth, personal rewards and future opportunity? We're seeking a Medical Provider Account Representative with a passion for provider relations, healthcare billing and coding analytics, SaaS solutions, and client success. In this outbound capacity you'll be the lifeblood of ClaimReturn, combining knowledge of provider revenue‑cycle management, relationship‑building and results‑driven performance.

What You'll Do

Own the full recovery‑cycle on a portfolio of Provider accounts and cases from initial contact through payment receipt, develop and drive for results

Proactively make phone calls, build trust‑based relationships and communicate with medical providers, displaying professionalism and empathy to facilitate a seamless recovery process, continually educating and collaborating with providers to deliver our service

Overcome obstacles and objections diplomatically using your healthcare knowledge and our supporting analytical documentation and coders

Adapt your communication style based on provider responsiveness and concerns

Maintain detailed records and case notes per account in the CRM

What You Bring Qualifications -

2-5 years of account management, business development, provider relations or revenue cycle management in Health Care

Bachelor's degree

MS Excel proficiency (you'll work with case data, tracking, filtering and reporting)

Exceptional interpersonal skills - you can build rapport quickly and maintain it under pressure

Behavioral Traits -

Proactive communication and follow‑through with a drive for results

Adaptability in dynamic environments, comfortable navigating regulated environments and handling sensitive data

Strategic and analytical thinking, consultative mindset to overcome issues and achieve measurable revenue results

Client‑centric/Client‑first mentality, focuses on relationship success, highlighting a strong relationship building approach

Work Environment & Schedule -

Location: On‑site in Farmers Branch, TX (100% in‑person collaboration)

Schedule: Monday-Friday, 8:00 AM - 4:30 PM

No weekends, evenings, or holidays!

Punctuality and consistent attendance are essential to team success and achieving metrics

What We Offer Compensation & Benefits -

Competitive base hourly pay + monthly bonus / incentive rewards plan =

Pay for Performance

Virtual comprehensive healthcare for you & your family- 100% free!

Discount dental and vision plan- 100% premium paid for employee

Generous time‑off package

Ready to Make an Impact? - apply today! #J-18808-Ljbffr