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Sterling Automotive Group

Parts Advisor

Sterling Automotive Group, Opelousas, Louisiana, United States, 70570

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Sterling Buick GMC of Opelousas, LA is hiring! We are looking for motivated individuals who take pride in serving Acadiana and being a part of a successful family-owned and operated business.

As a Parts Advisor, you will assist customers and service technicians by identifying, locating, and providing the necessary automotive parts and accessories. You will maintain accurate inventory records, ensure efficient ordering and stocking, and deliver exceptional customer service to both internal and external customers.

Essential Duties & Responsibilities

Assist customers and technicians in selecting appropriate parts and accessories

Accurately identify parts using electronic catalogs, manuals, and other resources

Process orders efficiently and ensure timely delivery or pickup

Maintain and organize the parts inventory, including stocking, labeling, and conducting regular cycle counts

Handle incoming calls, answer inquiries, and provide knowledgeable assistance regarding parts and pricing

Work closely with the Service and Sales Departments to ensure correct parts are available for repairs and sales

Process payments and ensure proper invoicing for all parts transactions

Monitor and manage special orders, returns, and warranty parts

Maintain a clean and organized work area

Stay current on product knowledge, promotions, and dealership policies

Job Requirements & Qualifications

At least 1-2 years of experience in automotive parts, retail, or customer service is required

Strong knowledge of automotive systems and parts terminology, and proficiency in parts inventory software and electronic catalogs is strongly preferred

Excellent communication and interpersonal skills

Strong organizational skills and attention to detail

Ability to work in a fast-paced environment and multitask effectively

Must be willing to submit to pre-employment background check & drug screen

Must have a valid driver's license with a clean driving record, and be at least 21 years of age or have 3 full years of driving experience

High school diploma or equivalent required

Schedule: Full-time Monday-Friday 7:30am-5:30pm, including some Saturdays 8:00am-12:00pm

Why Choose Sterling?

Benefits: Medical, Dental, Vision, & Disability Insurance - 401(k) with employer matching - Company-paid Life Insurance - Paid Holidays, Vacation, and Sick time

Financial Security: Salary plus commission pay structure

A little lagniappe: Employee vehicle pricing and discounts on products & services – Long-term job security with a growing company – Referral bonus programs – Family-owned and operated - Career Progression with paid ongoing training – Professional work environment

We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.

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