Graco Inc
.The Field Application Engineer will focus on driving sales and enhancing customer satisfaction by advising customers on selecting the most suitable technical solutions for their needs. This role will involve providing installation assistance, training, and transferring expertise on the installed equipment, while ensuring professional follow-up support. The Field Application Engineer will collaborate with various teams and departments within the organization, including supporting the sales team by offering technical solutions to customers. As the primary point of contact at the assigned facility, the Field Application Engineer will provide engineering guidance, conduct line audits, maintain spare part inventories, and build strong customer relationships to enhance the Graco experience and contribute to business growth.Engage with customers to assess their business and technical requirements, identifying the most suitable solutions for their needs.Transfer knowledge and expertise to customers, offering training and ongoing support to ensure proper usage and maintenance of equipment.Keep management informed of any concerns, ensuring timely escalation of issues that could compromise customer experience or solution effectiveness.Other duties as assigned. 3+ years of experience in technical selling, field application engineering, or related role in an industrial, manufacturing, or technical environment.Strong knowledge of application development, product integration, and material validation processes. Proficiency in troubleshooting and resolving technical issues in real-world applications.Analytical and creative problem-solving skills to address customer challenges and recommend optimal solutions.Familiarity with industrial processes, manufacturing equipment, and materials. Demonstrated success in technical sales or support, with a proven ability to meet or exceed revenue goals. Negotiation and interpersonal skills to build and maintain client relationships.Ability to collaborate effectively with sales teams, distributors, and customers to drive solution adoption. Strong communication skills with the ability to engage effectively across all levels of the end user’s organization, from maintenance teams to corporate management.Ability to work independently in a highly technical capacity across diverse industrial environments.Global industrial manufacturing experience and knowledge. * Familiarity with PLC communication and troubleshooting is a plus.#LI-KE1 #LI-REMOTE
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