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The Hillman Group

National Retail Training Manager

The Hillman Group, Atlanta, Georgia, United States, 30383

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National Retail Training Manager – Field Sales Job Summary The National Retail Training Manager – Field Sales is responsible for designing and executing a comprehensive training curriculum for Hillman’s national field sales organization. This role focuses on enhancing product knowledge, selling skills, and in‑store execution through structured learning programs. The manager collaborates cross‑functionally with internal teams and key retail partners (Lowe’s and The Home Depot) to develop impactful training content, support field immersion, and drive adoption of sales tools and best practices. The position may require up to 40% travel and will be located at either the Cincinnati, OH or Atlanta, GA office.

Essential Job Functions

Design and implement a comprehensive training curriculum focused on product knowledge, selling skills, and in‑store execution.

Create modular, role‑based learning tracks for various field roles (SSRs, Zone Managers, Market Managers, Regional Managers).

Establish structured onboarding, continuous learning, and certification processes.

Conduct field visits to observe, gather feedback, and identify training needs; use insights to refine content and improve sales and leadership capabilities.

Collaborate with internal teams (Channel, Product, Account, HR, Sales Ops) to align training with business goals and product launches.

Support career‑development planning through training pathways for field roles.

Drive adoption of sales tools such as Allego, Salesforce, Power BI, and Hillman Way Playbook; collaborate with the Sales Enablement team to ensure tool mastery.

Act as training liaison with Lowe’s and The Home Depot Learning & Development teams; develop and manage retailer‑specific training programs to enhance in‑store execution and product knowledge.

Support customer training events and co‑develop learning content aligned with retailer priorities.

Education & Experience

Bachelor’s degree in business, education, sales, or a related field is required.

Advanced degree (e.g., master’s in Business, Education, or Organizational Development) is preferred.

Minimum of 5 years of experience in training, learning & development, and field enablement—preferably within a Fortune 500 or similarly scaled organization.

Proven Success

Designing and delivering large‑scale, field‑focused training programs.

Working with major retailers and understanding retail operations.

Strong experience with digital learning tools, CRM systems (e.g., Salesforce), and data analytics platforms (e.g., Power BI).

Competencies & Skills

Strategic thinking & planning.

Strong communication & facilitation.

Cross‑functional collaboration.

Project & time management.

Leadership without authority.

Safety & Health Employees are expected and encouraged to participate in safety and health program activities, including immediately reporting hazards and unsafe work practices and wearing required personal protective equipment.

Equal Opportunity The Hillman Group is an Equal Employment Opportunity and affirmative action employer and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, sex, age, disability, veteran status, genetic information, sexual orientation, gender identity, or marital status under federal, state, or local laws. The information collected by this application is solely to determine suitability for employment.

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