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Pet Trainer

PetSmart, Lake Mohegan, NY, United States


Overview Join to apply for the

Pet Trainer

role at

PetSmart .

PetSmart does Anything for Pets and Everything for You. We’re obsessed with pets and our people, with values rooted in unconditional love and a culture that unites us. When our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.

Benefits

Paid weekly

Health benefits: medical, dental, vision

401k

Tuition assistance

Associate discounts and perks

Paid time off for full-time associates

Career pathing

Development opportunities

Job Summary PetSmart’s Pet Training Instructor is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. They will actively seek out pets and pet parents to educate them on the benefits of pet training and will deliver pet training services in accordance with PetSmart’s curriculum.

Responsibilities

Responsible for pet parent experience and outcomes conducted over the telephone, in person or online, and responding to pet parent concerns.

Actively sell training classes in store, over the phone and online.

Educates pet parents about the benefits of our entire pet training curriculum.

Maintains all paperwork related to pet training.

Educates fellow associates and acts as the subject matter expert for their location on the benefits of pet training.

Schedules training classes as outlined by the Company expectations.

Responsible for creating a safe environment for the people and pets in their classes and surrounding areas of the store.

Ensures the pet training area and surrounding areas are clean and presentable.

Recognizes associates for their contributions to selling pet training.

Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.

Recommends, informs and sells merchandise and services.

Assists and works in other departments as required. Other duties may be assigned.

Participates in our culture of Belonging and Recognition.

Follows all Company Policies and Procedures.

Qualifications

1-2 years of retail experience in a customer-focused environment.

Accredited in PetSmart Training Instructor Course

Proficiency in computer applications.

Ability to react under pressure and maintain composure.

Flexibility in schedule, able to work evenings, weekends, and holidays as needed

Strong organizational skills and attention to detail.

Strong written and verbal communication skills.

Physical Demands and Work Environment

Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.

While performing this job, the associate is occasionally exposed to moving mechanical parts and a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

Do What You Love Join us for a chance to make a

meaningful impact

every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create

moments that matter . At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.

We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you!

Apply Now!

PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law.

Job Details

Seniority level: Not Applicable

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Retail

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