CAI
A global technology services firm is seeking a Bilingual Service Desk Analyst (Italian/English) to provide part-time technical support remotely. The ideal candidate will have experience in service desk roles, strong troubleshooting abilities, and excellent customer service skills. Responsibilities include diagnosing issues, supporting users via phone and chat, and ensuring proper documentation of tickets. This position offers $18 per hour plus bonuses and the flexibility of remote work.
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