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CAI

Remote Italian/English Service Desk Analyst

CAI, Providence, Rhode Island, us, 02912

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A global technology services firm is seeking a Bilingual Service Desk Analyst (Italian/English) to provide technical support to users. Responsibilities include diagnosing issues via phone or chat, documenting tickets, and offering first-level support. Candidates should have 6-12 months in a Service Desk role and be bilingual in Italian and English. This part-time position allows for remote work and offers a pay rate of $18 per hour plus bonuses. Benefits include 401k access and paid sick leave. #J-18808-Ljbffr