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Paul Davis

Mitigation Manager

Paul Davis, Lake Forest, Illinois, United States, 60045

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What does a Mitigation Manager with Paul Davis do? Lead a team of hardworking individuals serving others within your community.

Make a difference for others that have had a disaster strike their property.

Take pride when your team completes mitigation projects on budget with an exceptional customer experience.

Be empathetic and show a sense of urgency while communicating through modern technology.

Why Join The Team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training and giving Mitigation Managers the opportunity to become experts in the field through certifications and Paul Davis University.

Built upon principles of customer service, dynamic decision‑making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis on living our Vision, Mission and Values. Mitigation Managers are the first on site after disasters strike (e.g., floods, fires) and direct the mitigation crews to restore the property, coordinating teams effectively and ensuring jobs are performed profitably.

Values Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.

Vision To provide extraordinary care while serving people in their time of need.

Team Compensation and Benefits

Leadership Development program to grow your career and explore new opportunities.

Monthly cross‑training opportunities.

Flex schedule for personal matter balance.

Paid training.

Health, dental and vision insurance.

Referral program.

Great culture and team dynamic.

Salary offered: $80K to $100K.

Bonus opportunities based on performance.

Team Qualifications (Requirements)

Desire to join a world‑class team and contribute a positive attitude.

Dedication to customer service.

Ability to lead others from diverse backgrounds.

Valid driver's license with a clean record.

Ability to work nights/weekends and overtime, if needed.

Desire to continually learn new things.

Role on the Team (Job Responsibilities)

Ensure teams perform tarping, board‑up, water mitigation, mold remediation, environmental services and carpet cleaning/re‑installation in accordance with Paul Davis and industry specifications.

Focus and dedication to providing excellent customer service.

Assist other team members when needed and foster positive relationships with other departments.

Be a great representative of our brand.

Ensure crews are ready each morning for the day through team huddles.

Meet clients and adjusters on site to assist in issue resolution and provide professional opinion.

Re‑inspect job sites for quality control.

Be the point of contact for customers for questions and/or concerns and resolve them effectively and timely.

Maintain inventory of clean, properly stocked and organized trucks along with all company equipment.

Be accessible by phone and participate, as necessary, in the on‑call schedule.

Oversee all Mitigation Submissions (Xactimate and Symbility proficiency required).

Please apply if you think you have what it takes to serve others and deliver a world‑class service when others need it the most. We are looking forward to discussing this opportunity with you.

We support and hire Veterans and we are an Equal Opportunity Employer!

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