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ServiceMaster Clean of Fraser Valley

Mitigation Crew Chief

ServiceMaster Clean of Fraser Valley, Lake Forest, Illinois, United States, 60045

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What does a Mitigation Crew Chief with Paul Davis do?

Lead a team of hardworking individuals serving others within your community

Make a difference for others that have had a disaster strike their property

Take pride when your team completes mitigation projects on budget with an exceptional customer experience

Be empathetic and show a sense of urgency while communicating through modern technology

Why Join The Team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training and giving Mitigation Crew Chiefs the opportunity to become experts in the field through certifications and Paul Davis University.

Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider – our Mitigation Crew Chief will lead his/her team to be first on site after disasters strike (i.e. floods, fires) and will be directing the mitigation crew to restore the property. You are essential to coordinate/participate on teams effectively and ensure that jobs are performed to standards.

Values Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.

Vision To provide extraordinary care while serving people in their time of need.

Why The Team Needs You? Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world‑class work ethic, serious attention to detail and love to help people. It is challenging to make customers happy when faced with a traumatic event but you will love being a Mitigation Manager if you take pride in your work and have fun while working with others. You will be practicing continuous improvement every day as you work to improve performance of your team!

Team Compensation and Benefits

Leadership Development – our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities

Health and dental insurance

Great culture and team dynamic

PTO and sick days

Hourly pay: $20.00 to $25.00/hour based on experience and certifications

Team Qualifications (Requirements)

Desire to join a world‑class team and contribute a positive attitude

Dedication to customer service

Ability to lead others from diverse backgrounds

Clean criminal background check

Valid driver's license with a clean record

IICRC certification in water and/or fire/smoke mitigation/restoration

Have the ability to work nights/weekends and overtime, if needed

Desire to continually learn new things

Must live within Lake County, IL

Role on the Team (Job Responsibilities)

Ensuring the team's performance of tarping, board up, water mitigation, mold remediation, environmental services and carpet cleaning/re‑installation services in accordance to Paul Davis and industry specifications.

Focus and dedication to providing excellent customer service.

Assist other team members when needed (i.e. demo, setting equipment, monitoring progress, removing equipment) and foster a positive working relationship with other departments.

Be a great representative of our brand!

Ensure your crews are ready at all times and every morning to handle the day through a team huddle.

Meet clients and adjusters on site to assist in issue resolution and provide professional opinion.

Issue resolution – be the point of contact for customers if they have any questions and/or concerns and resolve those in effective and timely manner.

Maintain inventory of clean, properly stocked and organized trucks along with all company equipment.

Be accessible by phone and participate in the on‑call schedule.

We support and hire Veterans and we are an Equal Opportunity Employer!

Compensation: $20.00 – $25.00 per hour

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Address: 28101 Ballard Dr, Lake Forest, IL 60045, USA

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