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Vanderlande Industries B.V.

Service Consultant IT

Vanderlande Industries B.V., Italy, New York, United States

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End Date: April 25, 2026 (30+ days left to apply)job requisition id:

JR34053### Job TitleService Consultant IT### Job DescriptionAs a Service Consultant IT, you are part of our IT & Remote Services organization and play a key role in designing tailored intralogistics IT service solutions for our customers. You will lead the entire IT offer process and advise customers on how to best leverage our IT services to reach their business goals.You identify with the following responsibilities:* You lead the full IT quotation process: from requirements analysis to preparing and coordinating high-quality IT service proposals in close collaboration with commercial stakeholders within the Warehousing domain.* You take ownership of the solution quality, including the calculated service efforts and technical feasibility.* You manage customer expectations and guide them toward acceptance of the proposed IT service solution.* You independently resolve complex inquiries and questions from customers and internal stakeholders.* You handle multiple service requests simultaneously while keeping a clear overview and prioritizing effectively.* You advise customers proactively on the optimal use of IT service products, based on their requirements and operational goals.* You build and maintain strong customer relationships to understand their IT needs and support them in achieving their business objectives.* You conduct thorough needs assessments to identify customer requirements and improvement opportunities in their operations.* Together with subject-matter experts, you develop tailored IT solutions that align with customer needs and contribute to long-term business success.* You take responsibility for IT life-cycle planning of IT services and components, designing solutions that ensure system availability and customer satisfaction.* A completed degree in Computer Science, Intralogistics, Mechanical Engineering, Electrical Engineering, Industrial Engineering, or another relevant technical field.* Several years of professional experience in an intralogistics environment, e.g., IT logistics management, intralogistics, or automated systems.* Strong English communication skills. German is a plus.* Willingness to travel up to approx. 30% due to international project activities.* A confident, communicative, and persuasive personality with strong analytical skills, quick perception, and a highly proactive, results-driven mindset.As one of the industry leaders in tailor-made automated solutions, Vanderlande designs innovative and sustainable processes and systems built around each customer’s unique needs. With more than 9,000 employees worldwide—including over 1,000 in Germany—we support more than 600 airports, parcel service providers such as DHL, UPS, and FedEx, and global e-commerce giants like Zalando.We offer an informal, international, and professional working environment with great opportunities for personal development. At our profitable and growing company, you can focus on achieving your goals and shaping your future.This position offers a competitive salary range of €5400 to €6100 gross per month (excluding 8% holiday allowance), depending on your knowledge and experience. Through exceeding performance expectations, you even have the possibility to grow outside this scale.On top of your fixed salaryyou willreceive the following secondary benefits:•

40 vacation days (20 statutory days and a flexible budget worth 20 days).



Flexible working hours.



A hybrid workplace (40% working from home and 60% in the office).



A Health & Wellbeing budget worth €300,- per calendar year.



Commuting allowance, including full reimbursement of travel by public transport.



Working from home allowance.



Collective pension scheme and discount on additional health insurance.



A state of the art green campus with:* On-site company health centres with a gym, physiotherapists and occupational therapists.* Company restaurants to your personal preferences.* Excellent public transport connections.* Vanderlande Academy and training facilities to boost your skills.Then apply now and join us as our next Service Consultant IT! For more information, feel free to contact our Recruiter Anissa Bejaoui.**Diversity & Inclusion**

Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.**Aspire. Grow. Achieve. *Together***Are you looking to develop your career and satisfy your ambitions at a company where you can **aspire** to new heights, enjoy personal **growth** and thrive on **achievement**environment.

We are the global market leader for future-proof logistic process automation at airports – from London Heathrow to Singapore Changi – and in the parcel market for leading players such as UPS and FedEx. Furthermore, we are also a leading supplier of solutions for warehousing giants, including Walmart, which seamlessly integrate innovative systems, intelligent software, and life-cycle services.If you **aspire** to a position of responsibility and want to make a difference by facilitating the delivery of what matters most to consumers, passengers, and businesses, the next step on your path to global opportunities is to join Vanderlande. As part of our network and unique culture of freedom and flexibility, you will be able to express yourself and become connected to our dedicated people, building strong relationships and rising to the challenge of industry-leading projects.To **achieve** our collective goals, you will seize the initiative and have a hands-on role working in a positive environment to deliver tangible, state-of-the-art products and improve the competitiveness of our highly visible customers. As an integral part of our team, you will have the enthusiasm and be driven to reach our destination before your next journey with Vanderlande begins…So, if you would like to join a profitable and growing company that will enable you to reach your goals and focus on your future, please get in touch with us.You will **grow**, take ownership and make every day better as you continue on the road to success with your spirit of adventure – and fulfill your ambitions for personal development through our Academy. Vanderlande will give you the necessary knowledge, tools, and support so that ***together*** we have the confidence and ability to exceed our customers’ expectations in over 100 countries. #J-18808-Ljbffr