2nd Swing, Inc.
Online Sales Associate - Seasonal
2nd Swing, Inc., Minneapolis, Minnesota, United States, 55400
Office Golf Satellite
7807 Creekridge Cir
Minneapolis, MN 55439, USA
2nd Swing is a one-of-a-kind, forward-thinking, customer-centric golf retail company. Our employees are highly valued and are encouraged to work hard in a positive and supportive culture. At 2nd Swing you will find:
Vast Exposure to the Golf Industry
A Commitment to Total Well-Being
Opportunities to Discover Your Fit and Make an Impact
A Collaborative and Flexible Environment
Position Summary The Online Fitting & Support team works hard to offer excellent customer service to all 2nd Swing golfers and plays a very important role in helping to achieve our mission of Best-in-Class Service. The Online Sales Associate plays an integral role at 2nd Swing because of their ability to positively impact a very large number of golfers and their experiences. This is an in-office role.
The ideal candidate will have a very good understanding and passion for the game of golf, be successful in creating customer relationships, and have previous call center or retail-store experience. A positive attitude, high energy, and dedication to professionalism are traits that we look for in potential candidates. We are looking for these individuals who are willing and able to handle multiple tasks, possess great communication skills, and have the desire to learn.
Responsibilities
Achieve a high level of golfer engagement and satisfaction through all touch points
Communicate and manage queue of golfers via phone, email and chat
Work with manufacturers to confirm warranty inquiries
Track and locate golf equipment
Educate promotional trade-ins to golfers
Engage in continuous training around product and equipment
Contribute to team effort by accomplishing related tasks as needed
Preferred Qualifications
Familiarity with: NetSuite, Microsoft365, UKG, Counterpoint, Braintree, Apriam, PayPal
Excellent communication and problem solving skills
Personable, energetic, and professional with a passion for the game of golf
Flexible schedule with evening and weekend availability in addition to daytime hours
Required Qualifications
1 year of customer service, sales or call-center experience
Above average level of golf equipment knowledge
Physical Requirements
Ability to work 40 hours per week, including weekends
Prolonged periods of sitting, standing and bending.
Compensation $20 - $26 per hour, based on previous experience
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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2nd Swing is a one-of-a-kind, forward-thinking, customer-centric golf retail company. Our employees are highly valued and are encouraged to work hard in a positive and supportive culture. At 2nd Swing you will find:
Vast Exposure to the Golf Industry
A Commitment to Total Well-Being
Opportunities to Discover Your Fit and Make an Impact
A Collaborative and Flexible Environment
Position Summary The Online Fitting & Support team works hard to offer excellent customer service to all 2nd Swing golfers and plays a very important role in helping to achieve our mission of Best-in-Class Service. The Online Sales Associate plays an integral role at 2nd Swing because of their ability to positively impact a very large number of golfers and their experiences. This is an in-office role.
The ideal candidate will have a very good understanding and passion for the game of golf, be successful in creating customer relationships, and have previous call center or retail-store experience. A positive attitude, high energy, and dedication to professionalism are traits that we look for in potential candidates. We are looking for these individuals who are willing and able to handle multiple tasks, possess great communication skills, and have the desire to learn.
Responsibilities
Achieve a high level of golfer engagement and satisfaction through all touch points
Communicate and manage queue of golfers via phone, email and chat
Work with manufacturers to confirm warranty inquiries
Track and locate golf equipment
Educate promotional trade-ins to golfers
Engage in continuous training around product and equipment
Contribute to team effort by accomplishing related tasks as needed
Preferred Qualifications
Familiarity with: NetSuite, Microsoft365, UKG, Counterpoint, Braintree, Apriam, PayPal
Excellent communication and problem solving skills
Personable, energetic, and professional with a passion for the game of golf
Flexible schedule with evening and weekend availability in addition to daytime hours
Required Qualifications
1 year of customer service, sales or call-center experience
Above average level of golf equipment knowledge
Physical Requirements
Ability to work 40 hours per week, including weekends
Prolonged periods of sitting, standing and bending.
Compensation $20 - $26 per hour, based on previous experience
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr