CAI
A global technology services firm is seeking a Bilingual (Italian/English) Service Desk Analyst. This part-time remote role involves providing Level 1 technical support to users through various communication channels. Candidates should possess strong troubleshooting and customer service skills, with a focus on resolving IT issues efficiently. Experience in a Service Desk or technical support role is required. The position offers $18 per hour plus a language bonus, along with access to 401k retirement accounts and paid time off.
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