CAI
A leading technology services firm is seeking a Bilingual Service Desk Analyst (Italian/English) to provide part-time technical support and customer service. This remote role involves assisting users with IT issues via phone, email, and chat. Candidates should have experience in a service desk role, demonstrate excellent customer service skills, and be proficient in both English and Italian. Compensation starts at $18 per hour with additional language bonuses, along with benefits including 401k access and potential paid time off.
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