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Cincinnati Insurance Company

Personal Lines - Billing Analyst I

Cincinnati Insurance Company, Gilbert, Arizona, United States, 85233

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MAKE A DIFFERENCE Share your talents and develop your skills as you build a career in a professional environment with a personal feel.

Description

Make a difference with a career in insurance At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.

If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.

Start your journey with us The Personal Lines Operations department is currently seeking a PL Billing Analyst to assist our clients in using our billing systems as well as to develop test matrices and test cases that are applied during user acceptance testing for the PLD Diamond system in our

Gilbert, Arizona, office.

Three-four weeks of training will be provided at headquarters in Fairfield, Ohio.

The pay range for this position is $35,000- $50,000 annually. The pay determination is based on the applicant’s education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.

Be ready to:

offer analysis of system requirements and specification documentation

assist in the creation of test matrices and test cases

take an active role in user acceptance testing

execute scripted as well as ad hoc test requests that require considerable self- direction, creativity and system knowledge

assist internal and external system users via phone, email and instant messaging

research system problems and issues

effectively communicate system workflows or processes to users

advocate for the agents’ workflow and business interests

identify and research trends and issues among users

Be equipped with

technical knowledge / expertise in personal lines forms, coverages, practices and processes

excellent customer service and communication skills

teamwork and cooperation

initiative

strong decision making / logical thinking / judgement skills

analytical skills

strong written and oral communication skills

You’ve earned:

bachelor’s degree preferred; will consider an associate's degree with previous personal lines / billing experience

Enhance your talents Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.

Enjoy benefits and amenities Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities .

Embrace a diverse team As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation , gender identity and transgender status ; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights.

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