Stanley Black and Decker
Field Service Coordinator – Remote
Baton Rouge, LA United States
80% local travel required.
Come build your career.
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better for Those Who Make The World™. Sound like you? Join our top‑notch team of more than 50,000 diverse and high‑performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.
The Job As a Field Service Coordinator, you’ll be part of our Product Services Division working as a Field employee. You’ll get to:
Work with the Sales and Field End User Specialist to conduct effective end‑user demonstrations and product knowledge events.
Gain operational experience by learning the different aspects of the Service Center including retail, back‑end repair process, inventory management, and center profit and loss statements.
Serve and manage end‑user accounts through strategic planning, providing them with the best possible solutions for their business.
Support service repair marketing programs, bringing awareness to new products and accessories, and utilizing marketing programs to convert competitive products to take market share.
Grow the account base through aggressive prospecting for new customers in the market.
Promote All Stanley Black & Decker brands by effectively utilizing marketing programming, leveraging field resources to drive sales through distribution partners, converting end users through product placement and safety training.
Regularly call on end‑users to buy offices and job sites within an assigned area, ultimately seeding products and driving end‑user conversions.
Identify new sales opportunities, create, and deliver value‑added offerings to key decision makers while maintaining and delivering profitable ROI for SBD.
Identify and execute SBD relationships with key end users, serving as liaison between product manager, market & all other SBD resources & teams.
The Person You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. You embrace the opportunity to do good through the work you do. You also have:
Bachelor's degree preferred.
Minimum of 3‑5 years of sales and customer service experience.
Experience with power tools and construction.
Willingness to travel up to 80% within the specified sales territory and potentially outside of territory, possibly up to two weeks at a time.
Experience with points of sale and entering purchase orders.
The Details You’ll receive a competitive salary and a great benefits plan, including:
Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement.
Discounts on Stanley Black & Decker tools and other partner programs.
The base pay range for this position in Washington is $70,000–$85,000 per year. Pay is based on market location and may vary depending on job‑related knowledge, skills, and experience. A sign‑on payment may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via Stanley Black and Decker’s internal or external careers site.
EEO Statement All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.
If you require reasonable accommodation to complete an application or access our website, please contact us at (860) 827‑3923 or at accommodations@sbdinc.com. Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.
Know Your Rights: Workplace discrimination is illegal (eeoc.gov) (http://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)
#J-18808-Ljbffr
80% local travel required.
Come build your career.
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better for Those Who Make The World™. Sound like you? Join our top‑notch team of more than 50,000 diverse and high‑performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.
The Job As a Field Service Coordinator, you’ll be part of our Product Services Division working as a Field employee. You’ll get to:
Work with the Sales and Field End User Specialist to conduct effective end‑user demonstrations and product knowledge events.
Gain operational experience by learning the different aspects of the Service Center including retail, back‑end repair process, inventory management, and center profit and loss statements.
Serve and manage end‑user accounts through strategic planning, providing them with the best possible solutions for their business.
Support service repair marketing programs, bringing awareness to new products and accessories, and utilizing marketing programs to convert competitive products to take market share.
Grow the account base through aggressive prospecting for new customers in the market.
Promote All Stanley Black & Decker brands by effectively utilizing marketing programming, leveraging field resources to drive sales through distribution partners, converting end users through product placement and safety training.
Regularly call on end‑users to buy offices and job sites within an assigned area, ultimately seeding products and driving end‑user conversions.
Identify new sales opportunities, create, and deliver value‑added offerings to key decision makers while maintaining and delivering profitable ROI for SBD.
Identify and execute SBD relationships with key end users, serving as liaison between product manager, market & all other SBD resources & teams.
The Person You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. You embrace the opportunity to do good through the work you do. You also have:
Bachelor's degree preferred.
Minimum of 3‑5 years of sales and customer service experience.
Experience with power tools and construction.
Willingness to travel up to 80% within the specified sales territory and potentially outside of territory, possibly up to two weeks at a time.
Experience with points of sale and entering purchase orders.
The Details You’ll receive a competitive salary and a great benefits plan, including:
Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement.
Discounts on Stanley Black & Decker tools and other partner programs.
The base pay range for this position in Washington is $70,000–$85,000 per year. Pay is based on market location and may vary depending on job‑related knowledge, skills, and experience. A sign‑on payment may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via Stanley Black and Decker’s internal or external careers site.
EEO Statement All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.
If you require reasonable accommodation to complete an application or access our website, please contact us at (860) 827‑3923 or at accommodations@sbdinc.com. Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.
Know Your Rights: Workplace discrimination is illegal (eeoc.gov) (http://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)
#J-18808-Ljbffr