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Augusta Hitech

Account Manager

Augusta Hitech, Plano, Texas, us, 75086

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We are seeking a motivated and client-focused

Account Manager

to join our Professional Services team onsite in the USA. In this role, you will manage and grow relationships with our

healthcare clients , ensuring seamless delivery of software development and IT solutions. You will be responsible not only for delivery management but also for

farming existing accounts —building strong, long‑term partnerships and identifying opportunities for business expansion.

This position is ideal for candidates with

2–5 years of account management or client services experience

who are eager to grow into senior leadership roles within client management.

Responsibilities

Serve as the

primary point of contact

for assigned client accounts.

Farm existing accounts

by identifying upselling and cross‑selling opportunities.

Build strong client relationships through

regular onsite meetings, reviews, and client engagement activities .

Collaborate with delivery teams to ensure successful execution of IT and software development projects.

Understand client objectives and translate them into actionable delivery solutions.

Track project progress, deliverables, financials, and client satisfaction metrics.

Support

contract renewals, SOWs, and client reporting

in collaboration with senior management.

Travel to client sites as required for relationship management and account growth.

Qualifications

Bachelor’s degree in Business, IT, Healthcare, or related field.

2–5 years of experience

in Account Management, Client Services, or IT Professional Services.

Experience in

farming existing accounts

and driving account growth.

Prior experience working with

healthcare clients or healthcare IT projects

is strongly preferred.

Excellent

communication, negotiation, and relationship‑building skills .

Strong problem‑solving skills with the ability to manage multiple accounts simultaneously.

Willingness to

travel and meet clients onsite

as part of relationship management.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales and Business Development

Industries

Hospitals and Health Care

Software Development

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