Capital One
Senior Associate, Product Management - Commercial Servicing
Capital One, Richmond, Virginia, United States, 23214
Senior Associate, Product Management - Commercial Servicing
Product Management at Capital One is a growing, dynamic field that requires reimagining the status quo, discovering value‑creation opportunities and driving innovative and sustainable customer experiences through technology. Our portfolio of businesses and investments in growth and transformation position us to succeed as the digital revolution reshapes our society and industry.
The Commercial (CML) Servicing Product Team builds core solutions that directly support our customers and the associates who serve them. This role will enable our business by automating critical processes, empowering associate efficiencies, and operationalizing data to power future AI product innovation. You will partner directly with key internal groups—CML Operations / Servicing, CML Risk, and enterprise KYC/AML teams—to translate complex compliance and operational requirements into high‑value, streamlined product solutions. We are looking for a quick‑learning strategist eager to tackle complex challenges and unlock massive value for our customers and users.
Responsibilities
Deliver products to support strategy and operations for a Top 10 Commercial Bank.
Craft strategies that equip the bank to deliver tailored solutions for clients, build a world‑class team of financial advisors, and enable a market‑leading operation for the origination and management of loans, treasury, and capital markets products.
Build "always‑on" technologies to increase profitability and empower associates.
Reduce operational risks through strengthening controls and monitoring of key processes.
Own the strategy and delivery of new products and features in partnership with technology teams and collaborate with Product, Tech, and Design partners to deliver shared outcomes.
Capital One Product Framework
Human Centered – Obsesses about internal and external customer needs to reimagine and innovate product solutions.
Business Focused – Delivers game‑changing outcomes by focusing on leverage and execution excellence.
Technology Driven – Leverages technology to deliver innovative and resilient solutions that enable both near‑term and long‑term value.
Integrated Problem Solving – Identifies and resolves complex problems to deliver outcomes while mitigating product risks.
Transformational Leadership – Leads cross‑functional teams to solve customer problems and drive organizational alignment.
Basic Qualifications
Bachelor’s degree or equivalent military experience.
At least 1 year of product management experience, or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering.
Preferred Qualifications
Bachelor’s degree in computer science or engineering.
1+ years translating business strategy or analysis into consumer‑facing digital products.
1+ years of experience working on core product platforms powering digital experiences.
1+ years working with cross‑functional teams as a product owner in an agile development process.
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Salaries (Full‑time, Annual)
Charlotte, NC: $99,100 – $113,100
McLean, VA: $109,000 – $124,400
Richmond, VA: $99,100 – $113,100
This role is also eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Incentives could be discretionary or non‑discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days. No agencies please.
Capital One is an equal‑opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws.
If you have visited our website for employment opportunities or to apply for a position and require an accommodation, please contact Capital One Recruiting at 1‑800‑304‑9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One’s recruiting process, please send an email to Careers@capitalone.com.
Capital One does not provide, endorse nor guarantee and is not liable for third‑party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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The Commercial (CML) Servicing Product Team builds core solutions that directly support our customers and the associates who serve them. This role will enable our business by automating critical processes, empowering associate efficiencies, and operationalizing data to power future AI product innovation. You will partner directly with key internal groups—CML Operations / Servicing, CML Risk, and enterprise KYC/AML teams—to translate complex compliance and operational requirements into high‑value, streamlined product solutions. We are looking for a quick‑learning strategist eager to tackle complex challenges and unlock massive value for our customers and users.
Responsibilities
Deliver products to support strategy and operations for a Top 10 Commercial Bank.
Craft strategies that equip the bank to deliver tailored solutions for clients, build a world‑class team of financial advisors, and enable a market‑leading operation for the origination and management of loans, treasury, and capital markets products.
Build "always‑on" technologies to increase profitability and empower associates.
Reduce operational risks through strengthening controls and monitoring of key processes.
Own the strategy and delivery of new products and features in partnership with technology teams and collaborate with Product, Tech, and Design partners to deliver shared outcomes.
Capital One Product Framework
Human Centered – Obsesses about internal and external customer needs to reimagine and innovate product solutions.
Business Focused – Delivers game‑changing outcomes by focusing on leverage and execution excellence.
Technology Driven – Leverages technology to deliver innovative and resilient solutions that enable both near‑term and long‑term value.
Integrated Problem Solving – Identifies and resolves complex problems to deliver outcomes while mitigating product risks.
Transformational Leadership – Leads cross‑functional teams to solve customer problems and drive organizational alignment.
Basic Qualifications
Bachelor’s degree or equivalent military experience.
At least 1 year of product management experience, or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering.
Preferred Qualifications
Bachelor’s degree in computer science or engineering.
1+ years translating business strategy or analysis into consumer‑facing digital products.
1+ years of experience working on core product platforms powering digital experiences.
1+ years working with cross‑functional teams as a product owner in an agile development process.
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Salaries (Full‑time, Annual)
Charlotte, NC: $99,100 – $113,100
McLean, VA: $109,000 – $124,400
Richmond, VA: $99,100 – $113,100
This role is also eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Incentives could be discretionary or non‑discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days. No agencies please.
Capital One is an equal‑opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws.
If you have visited our website for employment opportunities or to apply for a position and require an accommodation, please contact Capital One Recruiting at 1‑800‑304‑9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One’s recruiting process, please send an email to Careers@capitalone.com.
Capital One does not provide, endorse nor guarantee and is not liable for third‑party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
#J-18808-Ljbffr