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Capital One

Senior Associate, Product Management - Commercial Servicing

Capital One, Charlotte, North Carolina, United States, 28245

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Senior Associate, Product Management - Commercial Servicing

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Capital One

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

The Commercial (CML) Servicing Product Team builds core solutions that directly support our customers and the associates who serve them. This role will enable our business by automating critical processes, enabling associate efficiencies, and operationalizing data to power future AI product innovation. You will partner directly with key internal groups—including CML Operations / Servicing, CML Risk and enterprise KYC/AML teams—to translate complex compliance and operational requirements into high-value, streamlined product solutions. We are looking for a quick‑learning strategist eager to tackle complex challenges and unlock massive value for our customers and users.

Responsibilities

Deliver products to support the strategy and operations for a Top 10 Commercial Bank

Craft strategies that equip the Bank to deliver tailored solutions for clients, build a world‑class team of financial advisors, and enable a market‑leading operation for the origination and management of loans, treasury, and capital markets products

Build “always on” technologies to increase profitability and empower associates

Reduce operational risks through strengthening controls and monitoring of key processes

Own the strategy and delivery of new products and features in partnership with technology teams and collaborate with Product, Tech, and Design partners in the ecosystem to deliver shared outcomes

Product Framework

Human Centered – Obsesses about internal and external customer needs to reimagine and innovate product solutions

Business Focused – Delivers game‑changing outcomes by focusing on leverage and execution excellence

Technology Driven – Leverages technology to deliver innovative and resilient solutions that enable both near‑term and long‑term value

Integrated Problem Solving – Identifies and resolves complex problems to deliver outcomes while mitigating product risks

Transformational Leadership – Leads cross‑functional teams to solve customer problems and drive organizational alignment

Basic Qualifications

Bachelor’s degree or military experience

At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering

Preferred Qualifications

Bachelor’s degree in computer science or engineering

1+ years translating business strategy or analysis into consumer‑facing digital products

1+ years of experience working on core product platforms powering digital experiences

1+ years working with cross‑functional teams as a product owner in an agile development process

Capital One will not sponsor a new applicant for employment authorization for this position.

Charlotte, NC: $99,100 - $113,100 for Sr. Associate, Product Management

McLean, VA: $109,000 - $124,400 for Sr. Associate, Product Management

Richmond, VA: $99,100 - $113,100 for Sr. Associate, Product Management

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1‑800‑304‑9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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