Virtually Connected
About the job Auto Body Estimator/Shop Manager
Client is seeking an experienced estimator who is upbeat, personable, a take‑charge individual with excellent communication skills for our growing Collision Center Team. This driven individual will be responsible for producing automotive collision repair estimates, generating parts orders, and providing unbeatable customer service.
3 years of experience minimum
Responsibilities
Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicles
Prepares estimate for customer and/or insurance partners according to manufacturer and Ellsworth Autobody Guidelines
Partners with the insurance companies to manage customers claim to insure the best customer experience
Maintains communication with the customers providing updates on the repair process
Coordinates with technicians to confirm all aspects of the damages are identified
Maintain customer satisfaction scores according to company standards
Perform quality inspection prior to vehicle delivery to the customer
Perform other related duties as assigned
Innovation-Develops and displays innovative approaches and ideas to our business
Teamwork-Contributes to building a positive team spirit
Supports everyone's efforts to succeed
The employee is frequently required to stand, sit and walk occasionally for long periods of time
Qualifications
Minimum 3 years’ experience as a collision repair estimator
CCC one proficiency
Must be at least 21 years of age
Ability to provide clear, concise information in writing, via phone and in-person
Strong organizational skills
Successful completion of background check required
The employee may occasionally be required to reach with hands, and arms and move objects up to 20 pounds
Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus
In addition, abilities for assessing the accuracy, neatness, and thoroughness of the work assigned are required
I-CAR and/or ASE Certification a plus
Job Type Full-time
Benefits
401(k) matching
Health insurance
Paid time off
Day Range
Monday to Friday
Experience
auto body estimating: 3 years (Required)
#J-18808-Ljbffr
3 years of experience minimum
Responsibilities
Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicles
Prepares estimate for customer and/or insurance partners according to manufacturer and Ellsworth Autobody Guidelines
Partners with the insurance companies to manage customers claim to insure the best customer experience
Maintains communication with the customers providing updates on the repair process
Coordinates with technicians to confirm all aspects of the damages are identified
Maintain customer satisfaction scores according to company standards
Perform quality inspection prior to vehicle delivery to the customer
Perform other related duties as assigned
Innovation-Develops and displays innovative approaches and ideas to our business
Teamwork-Contributes to building a positive team spirit
Supports everyone's efforts to succeed
The employee is frequently required to stand, sit and walk occasionally for long periods of time
Qualifications
Minimum 3 years’ experience as a collision repair estimator
CCC one proficiency
Must be at least 21 years of age
Ability to provide clear, concise information in writing, via phone and in-person
Strong organizational skills
Successful completion of background check required
The employee may occasionally be required to reach with hands, and arms and move objects up to 20 pounds
Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus
In addition, abilities for assessing the accuracy, neatness, and thoroughness of the work assigned are required
I-CAR and/or ASE Certification a plus
Job Type Full-time
Benefits
401(k) matching
Health insurance
Paid time off
Day Range
Monday to Friday
Experience
auto body estimating: 3 years (Required)
#J-18808-Ljbffr