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Rent-A-Center

Customer Account Representative

Rent-A-Center, College Station, Texas, United States, 77840

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Customer Account Representative – Rent‑A‑Center Location:

College Station, TX

Compensation:

$16.00–$17.00 per hour (also minimum starting hourly rate of $13.01–$15.30 per hour)

Job Summary Provide customers access to high‑quality goods that enhance their quality of life. You will provide top‑notch customer experiences both in store and at customer homes, obtain new rental orders, handle deliveries and pickups, and maintain an inviting store environment.

Key Responsibilities

Customer Service: Deliver friendly, top‑notch experiences through 'white glove' service on the sales floor and over the phone.

Deliveries & Pickups: Load, unload, install products safely and compliantly, following all handling and transportation procedures and maintaining company vehicles.

Merchandising: Keep store clean and organized, refurbish merchandise to like‑new condition, and maintain showroom appearance.

Minimum Requirements

High school diploma or equivalent.

At least 18 years of age.

Valid state driver’s license and good driving record (company vehicles will be driven).

Ability to lift and move products such as furniture, electronics, and appliances.

Excellent communication and customer service skills.

Additional Helpful Traits

Seeking more than a job—an opportunity to build a career.

Desire to improve customers’ lives.

Hunger to learn the business.

Grit and determination.

Physical Demands This position is highly active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing throughout the day. Frequent lifting and moving of heavy items and merchandise is required. All employees must adhere to company safety guidelines.

Expected Hours of Work Full‑time. Monday through Saturday, store open‑to‑close hours. Sundays off along with one other weekday off. Schedules and hours per week/overtime may change per management and business needs.

Seniority Level Entry level

Employment Type Full‑time

Job Function Sales, Supply Chain, and Customer Service

Industries Retail, Restaurants, and Warehousing and Storage

Benefits

Paid Time Off and Sundays off.

Full‑time employment with a consistent schedule.

Weekly pay (companywide).

Award‑winning culture with opportunities to advance.

Medical, Dental, Vision, life insurance, supplemental life insurance, spouse/dependent life insurance, short‑term disability, long‑term disability, flexible spending accounts.

401(k) savings plan with company match, paid time off.

Legal insurance, identity theft protection plan, health savings accounts, hospital indemnity, critical illness, accident insurance, limited purpose plan.

Equal Opportunity Statement Rent‑A‑Center is committed to creating a diverse and inclusive work environment and is proud to be an equal‑opportunity employer.

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