Remote Jobs
Employer Industry: Life Insurance
Why consider this job opportunity:
Competitive compensation designed to reflect your expertise and contribution
Comprehensive health, dental, and vision insurance plans for your well-being
Robust life insurance benefits and retirement plans, including a pension plan
Paid holidays and time off to support a healthy work‑life balance
Continued education reimbursement and company‑paid courses for career growth
Flexible remote work opportunity
What to Expect (Job Responsibilities):
Provide heavy phone contact with policyholders, providers, and interested third parties
Process policyholder requests from correspondence, phone calls, and emails
Review and maintain new and revised procedures regarding policy information
Maintain department standards for call volume, average handle time, and time management
Assist with claim payments and provide policy information to policyholders
What is Required (Qualifications):
High school diploma or equivalent required; some college preferred
At least one year of office experience preferred; telecommunications experience is a plus
Background in life and health insurance operations desired
Strong customer service background and excellent phone skills
Must be able to maintain confidentiality and demonstrate strong decision‑making skills
How to Stand Out (Preferred Qualifications):
Previous experience in a customer service role within the insurance industry
Bilingual skills (English/Spanish) for potential pay differential
Excellent organization skills and ability to handle high‑stress situations
Basic PC skills and ability to type at least 30 words per minute
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity:
Competitive compensation designed to reflect your expertise and contribution
Comprehensive health, dental, and vision insurance plans for your well-being
Robust life insurance benefits and retirement plans, including a pension plan
Paid holidays and time off to support a healthy work‑life balance
Continued education reimbursement and company‑paid courses for career growth
Flexible remote work opportunity
What to Expect (Job Responsibilities):
Provide heavy phone contact with policyholders, providers, and interested third parties
Process policyholder requests from correspondence, phone calls, and emails
Review and maintain new and revised procedures regarding policy information
Maintain department standards for call volume, average handle time, and time management
Assist with claim payments and provide policy information to policyholders
What is Required (Qualifications):
High school diploma or equivalent required; some college preferred
At least one year of office experience preferred; telecommunications experience is a plus
Background in life and health insurance operations desired
Strong customer service background and excellent phone skills
Must be able to maintain confidentiality and demonstrate strong decision‑making skills
How to Stand Out (Preferred Qualifications):
Previous experience in a customer service role within the insurance industry
Bilingual skills (English/Spanish) for potential pay differential
Excellent organization skills and ability to handle high‑stress situations
Basic PC skills and ability to type at least 30 words per minute
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr