Teleperformance
Pre-Licensed Customer Service Representative - Remote
Teleperformance, Myrtle Point, Oregon, United States, 97458
Overview
Employer Industry: Digital Business Services Why consider this job opportunity: Paid training program to prepare for the State Insurance Exam Competitive wages with full benefits including medical, dental, vision, and 401k Paid time off and wellness programs to support employee engagement Opportunity for career advancement within a supportive environment Collaborative workplace where no two days are the same Chance to make a meaningful impact while helping clients navigate their insurance needs Responsibilities
Resolve complex consumer issues and provide guidance to first-level representatives Assist policyholders with billing inquiries and concerns Support policyholders with requested policy changes and adjustments Utilize decision-making skills to address consumer concerns in a fast-paced environment Collaborate with team members to achieve performance goals and enhance customer satisfaction Qualifications
High School Diploma or equivalent Minimum of 6 months of customer service experience Must be 18 years of age or older Ability to type at least 25 words per minute Comfortable with desktop computer systems and general knowledge of Windows-based systems Preferred Qualifications
Customer service and/or sales experience College degree preferred but not required #DigitalBusinessServices #CustomerService #CareerGrowth #PaidTraining #RemoteWork We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Employer Industry: Digital Business Services Why consider this job opportunity: Paid training program to prepare for the State Insurance Exam Competitive wages with full benefits including medical, dental, vision, and 401k Paid time off and wellness programs to support employee engagement Opportunity for career advancement within a supportive environment Collaborative workplace where no two days are the same Chance to make a meaningful impact while helping clients navigate their insurance needs Responsibilities
Resolve complex consumer issues and provide guidance to first-level representatives Assist policyholders with billing inquiries and concerns Support policyholders with requested policy changes and adjustments Utilize decision-making skills to address consumer concerns in a fast-paced environment Collaborate with team members to achieve performance goals and enhance customer satisfaction Qualifications
High School Diploma or equivalent Minimum of 6 months of customer service experience Must be 18 years of age or older Ability to type at least 25 words per minute Comfortable with desktop computer systems and general knowledge of Windows-based systems Preferred Qualifications
Customer service and/or sales experience College degree preferred but not required #DigitalBusinessServices #CustomerService #CareerGrowth #PaidTraining #RemoteWork We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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