Senior CX & Product Adoption Program Lead

A leading cryptocurrency exchange is seeking a Program Manager for Coinbase One in Springfield, Illinois. This role involves owning the CX experience across various support channels, analyzing customer needs, and driving retention and adoption of services. Candidates should have over 5 years of experience in CX program management and a strong track record of leading impactful cross-functional initiatives. Join a dynamic team dedicated to building the future of finance. #J-18808-Ljbffr