Logo
Coinbase

Senior B2C CX Programs Lead: Retention & Adoption

Coinbase, Santa Fe, New Mexico, us, 87503

Save Job

A leading cryptocurrency platform located in Santa Fe is seeking a skilled CX Program Manager to enhance the Coinbase One customer experience. This role involves owning the full CX experience, analyzing customer feedback, driving product adoption, and improving service delivery. Ideal candidates have over 5 years of relevant experience and the ability to execute cross-functional programs effectively. This position offers competitive salary and benefits, including bonus eligibility and equity. #J-18808-Ljbffr