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Progression Inc

SaaS - Implementation Specialist

Progression Inc, Reston, Virginia, United States

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*Work with Progression, Inc. get your application bumped to the front of the line* Implementation Engineer Remote (Reston, VA) Pay From: $80,000 per year MUST: Experienced Implementation Engineer 3-5 Years of Experience in SaaS Implementation or as a Technical or Business Analyst 1-2 Years of Experience Managing project timelines Experience with GovTech, community development, and/or construction management software Highly analytical mindset, with a focus on efficiency and effectiveness Effective time management and organization DUTIES: Implementing digital products for municipal government departments Assisting in Change Management within the municipality through implementation-specific training, knowledge base, and post-Go-Live support Assist sales team with demonstrations Advising the product development team to ensure decisions are made in the best interest of clients and users Lead client adoption through high-level technical support and guidance Ensure client satisfaction throughout the implementation life cycle Triage customer questions, issue resolution, and requests for enhancement *Progression Inc. is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability.* #INDPRO