Senior Enterprise CSM at AI MarTech SaaS

Drive success and deepen relationships with global enterprise clients at a market-leading customer data platform. The Company: A high-growth, AI-powered SaaS company transforming how the world’s biggest brands activate customer data. Cutting-edge AI customer data and marketing platform 8 Global offices 50% growth year on year The Role: Serve as the trusted advisor for key enterprise accounts—driving platform adoption, retention, and expansion strategies. Partner cross-functionally with Product, Sales, and Solutions teams to build tailored success plans that deliver business impact. Champion customer feedback internally, identify risks early, and lead strategic conversations that align stakeholders and outcomes. Desired Skills and Experience: Extensive experience in enterprise-level customer-facing roles – CSM / AM / Solutions MarTech / CDP / ESP / CRM or similar platform experience Strong track record in adoption, value, retention and upsell / cross-sell If you feel you have the relevant experience please reply to this advert or email your CV to joe@gmrecruit.co.uk

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