United Rentals Life
Inside Sales Rep - Customer Care
United Rentals Life, Charlotte, North Carolina, United States, 28245
Join to apply for the
Inside Sales Rep - Customer Care
role at
United Rentals Life .
Be among the first 25 applicants today.
Great company. Great people. Great opportunities.
Attention: This position is not a remote role. You must reside in or near the Charlotte Metro area, as this role requires you to report in person at the Charlotte Corporate office.
Join the world’s largest equipment rental provider and build your future with United Rentals.
What You’ll Do
Create a positive and consistent customer service experience.
Process rental quotations, reservations, and contracts in compliance with company policies.
Accurately capture all information (required or additional) pertaining to a complete reservation.
Communicate to a customer any terms/conditions applying to a request.
Accately use United Rentals computer systems including, but not limited to, Reservation, Phone Log, and quote function.
Identify and qualify an equipment request to ensure it will suit the customer's requirements.
Negotiate prices on equipment rentals in accordance with pricing policies and procedures.
Coordinate with all inside and outside branch staff to ensure customer satisfaction.
Requirements
High School Diploma or equivalent required, Bachelor's degree preferred.
Strong customer service orientation.
Sales experience preferred.
Strong teamwork and interpersonal skills.
Independent worker and self-started with strong self-imposed structure.
Multi-tasking and organizational skills.
Strong sense of urgency.Must have clear and pleasant phone demeanor.
Excellent oral and written communication skills.
Proficient in Microsoft applications – Word, Excel, Access, Email, and SURI.
Knowledge of overall construction industry.
Flexibility and ability to deal with a high volume of tasks, stressful and sometimes unfamiliar situations.
This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.
Why join us? Benefits
Paid Parental Leave
United Compassion Fund
Employee Discount Program
Career Development & Promotional Opportunities
Additional Vacation Buy Up Program (US Only)
Early Wage Access through Payactiv (US Hourly Only)
Paid Sick Leave
An inclusive and welcoming culture
Learn more about our full US benefit offerings here.
United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.
At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewarding career.
United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.
Referrals increase your chances of interviewing at United Rentals Life by 2x.
Get notified about new Inside Sales Representative jobs in
Charlotte, NC .
#J-18808-Ljbffr
Inside Sales Rep - Customer Care
role at
United Rentals Life .
Be among the first 25 applicants today.
Great company. Great people. Great opportunities.
Attention: This position is not a remote role. You must reside in or near the Charlotte Metro area, as this role requires you to report in person at the Charlotte Corporate office.
Join the world’s largest equipment rental provider and build your future with United Rentals.
What You’ll Do
Create a positive and consistent customer service experience.
Process rental quotations, reservations, and contracts in compliance with company policies.
Accurately capture all information (required or additional) pertaining to a complete reservation.
Communicate to a customer any terms/conditions applying to a request.
Accately use United Rentals computer systems including, but not limited to, Reservation, Phone Log, and quote function.
Identify and qualify an equipment request to ensure it will suit the customer's requirements.
Negotiate prices on equipment rentals in accordance with pricing policies and procedures.
Coordinate with all inside and outside branch staff to ensure customer satisfaction.
Requirements
High School Diploma or equivalent required, Bachelor's degree preferred.
Strong customer service orientation.
Sales experience preferred.
Strong teamwork and interpersonal skills.
Independent worker and self-started with strong self-imposed structure.
Multi-tasking and organizational skills.
Strong sense of urgency.Must have clear and pleasant phone demeanor.
Excellent oral and written communication skills.
Proficient in Microsoft applications – Word, Excel, Access, Email, and SURI.
Knowledge of overall construction industry.
Flexibility and ability to deal with a high volume of tasks, stressful and sometimes unfamiliar situations.
This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.
Why join us? Benefits
Paid Parental Leave
United Compassion Fund
Employee Discount Program
Career Development & Promotional Opportunities
Additional Vacation Buy Up Program (US Only)
Early Wage Access through Payactiv (US Hourly Only)
Paid Sick Leave
An inclusive and welcoming culture
Learn more about our full US benefit offerings here.
United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.
At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewarding career.
United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.
Referrals increase your chances of interviewing at United Rentals Life by 2x.
Get notified about new Inside Sales Representative jobs in
Charlotte, NC .
#J-18808-Ljbffr