United Rentals
Inside Sales Rep - Customer Care
United Rentals, Charlotte, North Carolina, United States, 28245
Inside Sales Rep - Customer Care
Join to apply for the Inside Sales Rep - Customer Care role at United Rentals.
Recruitment Lead at United Rentals We're hiring! Come build a better future together.
Attention: This position is not a remote role. You must reside in or near Charlotte Metro area as this role requires you to report in person at the Charlotte Corporate office.
What You'll Do
Create a positive and consistent customer service experience
Process rental quotations, reservations, and contracts in compliance with the company policies
Accurately capture all information (required or additional) pertaining to a complete reservation
Communicate to a customer any terms/conditions applying to a request
Accurate use of United Rentals computer systems including, but not limited to, Reservation, Phone Log, and quote function
Identify and qualify an equipment request to ensure it will suite the customer's requirements
Negotiate prices on equipment rentals in accordance with pricing policies and procedures
Coordinate with all inside and outside branch staff to ensure customer satisfaction
Requirements
High School Diploma or equivalent required, Bachelor's degree preferred
Strong customer service orientation
Sale experience preferred
Strong teamwork and interpersonal skills
Independent worker and self-started with strong self-imposed structure
Multi-tasking and organizational skills
Strong sense of urgency
Must have clear and pleasant phone demeanor
Excellent oral and written communication skills
Proficient in Microsoft applications-Word, Excel, Access ,Email and SURI
Knowledge of overall construction industry
Flexibility and ability to deal with a high volume of tasks, stressful and sometimes unfamiliar situations
This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.
Benefits
Paid Parental Leave
United Compassion Fund
Employee Discount Program
Career Development & Promotional Opportunities
Additional Vacation Buy Up Program (US Only)
Early Wage Access through Payactiv (US Hourly Only)
Paid Sick Leave
An inclusive and welcoming culture
United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.
At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.
United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending on a wide range of factors including specific position, location, education, training, experience, skills, and ability.
Seniority level: Entry level. Employment type: Full-time. Job function: Sales & Business Development. Industry: Construction.
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Recruitment Lead at United Rentals We're hiring! Come build a better future together.
Attention: This position is not a remote role. You must reside in or near Charlotte Metro area as this role requires you to report in person at the Charlotte Corporate office.
What You'll Do
Create a positive and consistent customer service experience
Process rental quotations, reservations, and contracts in compliance with the company policies
Accurately capture all information (required or additional) pertaining to a complete reservation
Communicate to a customer any terms/conditions applying to a request
Accurate use of United Rentals computer systems including, but not limited to, Reservation, Phone Log, and quote function
Identify and qualify an equipment request to ensure it will suite the customer's requirements
Negotiate prices on equipment rentals in accordance with pricing policies and procedures
Coordinate with all inside and outside branch staff to ensure customer satisfaction
Requirements
High School Diploma or equivalent required, Bachelor's degree preferred
Strong customer service orientation
Sale experience preferred
Strong teamwork and interpersonal skills
Independent worker and self-started with strong self-imposed structure
Multi-tasking and organizational skills
Strong sense of urgency
Must have clear and pleasant phone demeanor
Excellent oral and written communication skills
Proficient in Microsoft applications-Word, Excel, Access ,Email and SURI
Knowledge of overall construction industry
Flexibility and ability to deal with a high volume of tasks, stressful and sometimes unfamiliar situations
This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.
Benefits
Paid Parental Leave
United Compassion Fund
Employee Discount Program
Career Development & Promotional Opportunities
Additional Vacation Buy Up Program (US Only)
Early Wage Access through Payactiv (US Hourly Only)
Paid Sick Leave
An inclusive and welcoming culture
United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.
At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.
United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending on a wide range of factors including specific position, location, education, training, experience, skills, and ability.
Seniority level: Entry level. Employment type: Full-time. Job function: Sales & Business Development. Industry: Construction.
#J-18808-Ljbffr