Conklin Metal Industries, Inc.
Inside Sales Associate
Conklin Metal Industries, Inc., Charleston, South Carolina, United States, 29408
Job Details
Job Location:
Charleston Branch - Summerville, SC 29486
Position Type:
Full Time
Salary Range:
$22.00 - $23.00
Job Shift:
Monday - Friday - Day Shift
Inside Sales Associate – Charleston, SC
Location: Conklin Metal Industries 607 Tradeport Drive, Suite 100 Summerville, SC 29472
Hours: Monday – Friday, 7:00 AM – 4:00 PM (with opportunities for overtime)
About Us Conklin Metal Industries is a fourth-generation, family-owned distributor of sheet metal, HVAC, and duct fabrication supplies. Founded in 1874, we proudly serve the entire Southeast through our expanding network of warehouses. Our customers include sheet metal contractors, mechanical contractors, duct fabricators, residential and multi-family new construction contractors, and HVAC service specialists.
We are a
one-stop shop
for every component used in the construction and installation of commercial and residential HVAC duct systems — from sheet metal and fasteners to insulation, machinery, and accessories. With our
brand-new Charleston branch opening November 2025 , we are building a team that’s ready to deliver excellent service and help us grow in this exciting new market.
Position Overview We are seeking a
versatile and detail-oriented Inside Sales Associate
to join our Charleston team. This role blends
inside sales, customer support, and branch administrative functions , making it ideal for someone who enjoys variety in their day-to-day work.
You will assist walk-in and call-in customers, support local Territory Managers, process purchase orders and invoices, and help set up new customers and products. Your efforts will directly support branch success, customer satisfaction, and overall operational efficiency.
Key Responsibilities Sales & Customer Support
Handle customer sales via phone, email, text, and in person
Support Territory Managers with quotes, order entry, product sourcing, and communication between the branch and field
Conduct proactive outbound calls to existing customers weekly based on delivery schedules
Serve walk-in customers by providing product knowledge and sales support
Capture and communicate customer-specific requirements such as delivery preferences or product specs
Monitor customer trends and collaborate with Territory Managers and Branch leadership on sales opportunities
Assist with new customer and new product setups
Support the Corporate Credit and Item Maintenance teams with account and product inquiries
Branch Administrative Support
Manage receipt of purchase and transportation orders; track deliveries and maintain organized records
Generate and process invoices accurately; resolve discrepancies with Finance
Handle purchase order and sales order returns with proper documentation
Coordinate back-order fulfillment and communicate with customers regarding delays or status changes
Maintain an organized filing system for invoices, receipts, and records
Provide backup sales support during peak times, including order entry and customer inquiries
Inventory & Product Expertise
Communicate inventory needs to the Branch Manager and Replenishment team
Serve as a product knowledge resource for internal team members and customers
Partner with Item Maintenance on new product setups
Qualifications
High School diploma or GED required; higher education preferred
Proven experience in administrative roles, preferably in manufacturing, industrial distribution, or HVAC
Available to work Monday–Friday, 7:00 AM – 4:00 PM, with opportunities for overtime
Proficient in Microsoft Outlook, Office 365, Word, and Excel
Familiarity with ERP systems (Prophet 21 / P21 experience preferred)
Excellent phone-based selling and customer service skills
Strong organizational skills with the ability to multi-task in a fast-paced environment
Attention to detail, strong communication skills, and ability to prioritize tasks
Comfortable working in both office and warehouse environments
Analytical mindset with ability to leverage data for sales and operational improvement
Work Environment This position primarily operates in a
business casual office setting , but regular interaction with the warehouse is required. The role involves using standard office equipment such as computers, phones, printers, and filing systems.
Benefits We offer a competitive compensation and benefits package, including:
Medical, Dental, and Vision Insurance
Life Insurance
401(k) with
4% company match
Annual profit-sharing
program
PTO and 10 company-paid holidays
Why Join Us? This is an exciting opportunity to be part of a
new branch opening
and contribute to its growth and success from day one. If you’re a customer-focused, detail-oriented professional who enjoys sales, problem-solving, and operational support, we’d love to meet you.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
#J-18808-Ljbffr
Charleston Branch - Summerville, SC 29486
Position Type:
Full Time
Salary Range:
$22.00 - $23.00
Job Shift:
Monday - Friday - Day Shift
Inside Sales Associate – Charleston, SC
Location: Conklin Metal Industries 607 Tradeport Drive, Suite 100 Summerville, SC 29472
Hours: Monday – Friday, 7:00 AM – 4:00 PM (with opportunities for overtime)
About Us Conklin Metal Industries is a fourth-generation, family-owned distributor of sheet metal, HVAC, and duct fabrication supplies. Founded in 1874, we proudly serve the entire Southeast through our expanding network of warehouses. Our customers include sheet metal contractors, mechanical contractors, duct fabricators, residential and multi-family new construction contractors, and HVAC service specialists.
We are a
one-stop shop
for every component used in the construction and installation of commercial and residential HVAC duct systems — from sheet metal and fasteners to insulation, machinery, and accessories. With our
brand-new Charleston branch opening November 2025 , we are building a team that’s ready to deliver excellent service and help us grow in this exciting new market.
Position Overview We are seeking a
versatile and detail-oriented Inside Sales Associate
to join our Charleston team. This role blends
inside sales, customer support, and branch administrative functions , making it ideal for someone who enjoys variety in their day-to-day work.
You will assist walk-in and call-in customers, support local Territory Managers, process purchase orders and invoices, and help set up new customers and products. Your efforts will directly support branch success, customer satisfaction, and overall operational efficiency.
Key Responsibilities Sales & Customer Support
Handle customer sales via phone, email, text, and in person
Support Territory Managers with quotes, order entry, product sourcing, and communication between the branch and field
Conduct proactive outbound calls to existing customers weekly based on delivery schedules
Serve walk-in customers by providing product knowledge and sales support
Capture and communicate customer-specific requirements such as delivery preferences or product specs
Monitor customer trends and collaborate with Territory Managers and Branch leadership on sales opportunities
Assist with new customer and new product setups
Support the Corporate Credit and Item Maintenance teams with account and product inquiries
Branch Administrative Support
Manage receipt of purchase and transportation orders; track deliveries and maintain organized records
Generate and process invoices accurately; resolve discrepancies with Finance
Handle purchase order and sales order returns with proper documentation
Coordinate back-order fulfillment and communicate with customers regarding delays or status changes
Maintain an organized filing system for invoices, receipts, and records
Provide backup sales support during peak times, including order entry and customer inquiries
Inventory & Product Expertise
Communicate inventory needs to the Branch Manager and Replenishment team
Serve as a product knowledge resource for internal team members and customers
Partner with Item Maintenance on new product setups
Qualifications
High School diploma or GED required; higher education preferred
Proven experience in administrative roles, preferably in manufacturing, industrial distribution, or HVAC
Available to work Monday–Friday, 7:00 AM – 4:00 PM, with opportunities for overtime
Proficient in Microsoft Outlook, Office 365, Word, and Excel
Familiarity with ERP systems (Prophet 21 / P21 experience preferred)
Excellent phone-based selling and customer service skills
Strong organizational skills with the ability to multi-task in a fast-paced environment
Attention to detail, strong communication skills, and ability to prioritize tasks
Comfortable working in both office and warehouse environments
Analytical mindset with ability to leverage data for sales and operational improvement
Work Environment This position primarily operates in a
business casual office setting , but regular interaction with the warehouse is required. The role involves using standard office equipment such as computers, phones, printers, and filing systems.
Benefits We offer a competitive compensation and benefits package, including:
Medical, Dental, and Vision Insurance
Life Insurance
401(k) with
4% company match
Annual profit-sharing
program
PTO and 10 company-paid holidays
Why Join Us? This is an exciting opportunity to be part of a
new branch opening
and contribute to its growth and success from day one. If you’re a customer-focused, detail-oriented professional who enjoys sales, problem-solving, and operational support, we’d love to meet you.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
#J-18808-Ljbffr