InterContinental Hotels Group
Director of Sales & Marketing - Hotel Indigo Lower East Side
InterContinental Hotels Group, Yonkers, New York, United States
Director of Sales & Marketing - Hotel Indigo Lower East Side
Hotel:
Lower East Side New York (NYCOS), 171 Ludlow St, 10002 At
Hotel Indigo®
we deliver inspired service. In all we do, we are vibrant, curious and original. Be vibrant
by carrying ourselves in a way that says to our guests we are energetic, motivated, confident. Be curious
by being aware of our hotel and neighborhood and going out of our way to help guests learn and discover what's going on. Be original
by building connections with our guests and being imaginative to create memorable experiences.
Whatis thejob? AsDirector of Sales & Marketing at the Hotel Indigo Lower East Side, you'll be at the forefront of a unique and vibrant brand. You'll go beyond simply monitoring results and take an active role in shaping the hotel's success. Your mission will be to craft and execute a dynamic sales and marketing vision, driving strategies that not only meet but exceed revenue and room night goals. You'll lead the charge in creating an undeniable presence in the market, ensuring every tactical plan is a step toward achieving our ambitious targets. People Managedailysalesactivities,planandassignworkensuringyoualwayshavetherightstaffing numbers Developyourteamandimprovetheirperformancethroughcoachingandfeedback,andcreate performance and development goals for colleagues-recognizegood performance Traincolleaguestomakesuretheyhithotelrevenuegoalstothestandardsweexpectandhave thetoolstheyneedtoworkeffectively RecommendorinitiateanyHRelatedactionswhereneeded Driveagreatworkingenvironmentforteamstothrive –connectdepartmentstocreatesenseof one team Interactwithoutsidecontacts:guests,vendors,andothercontactsasneeded Developandmaintaingreatworkingrelationshipswithkeyclientsandoutside contacts to increase revenue Helppreparethedepartmentalbudgetandfinancialplansincludingthehotelmarketingplan Createandimplementsalesplansthatdrivemeasurableincrementaloccupancy,increase averagerates,increasevolume,foodandbeverageandbanquetsales Produce monthly reports and sales forecasts to analyze current/potential market and sales trends,coordinateactivitiestoincreaserevenueandmarketshareandmonitorperformanceto ensure actual sales meet or exceed established revenue plan Review monthly reports and sales forecasts to analyze current/potential market and sales trends,coordinateactivitiestoincreaserevenueandmarketshareandmonitorperformanceto ensure actual sales meet or exceed established revenue plan Create and develop special events and sales blitzes to showcase the hotel to potential clients. Attendtradeshowsandmajormarketeventslocallyandnationallytopromotenewbusinessand increase sales and marketing opportunities for the hotel GuestExperience Provideguestswithinformation(example:loyaltyprograms,areaattractions,restaurants, facility information) to enhance guest experience Scheduleconventionsand/orbusinessgroupactivitiesat thehotelandcoordinatewith other hotel-leveldepartmentstofacilitateservicesagreeduponbythesalesofficeandprospective clients Communicatetoappropriatedepartmentsallpertinentinformationrequirementsandspecial needs for arriving VIP’s, large groups, and other key guests Leadmarketingeffortstoupsellguestsonhotelservices,offerings,andamenities ResponsibleBusiness Workcloselywithkeybusinessleaders,officials,andrepresentativesoflocalcommunitygroups within the city to ensure constant high-profile exposure for the hotel Effectivelycommunicateandmarketaspectsofthehotelthataresustainableor“green”anduse information to gain new business opportunities Workwithadvertisingagencies,consultingfirms,andvendorstomaximizeadvertising investments and ensure ads represent brand identity Raisetheawarenessandreputationofyourhotelandthebrandlocally–occasionallyactingas hotel representative for media related inquiries. Identifyimprovementstomarketingactivitiesandoverallhotelsalesperformanceandwork with other departments Ad-hocduties–unexpectedmomentswhenwehavetopulltogethertogetataskdone Accountability This is a leadership opportunity at the heart of the Hotel Indigo Lower East Side, a vibrant, 294-room boutique hotel. You'll lead the sales and marketing efforts for a flagship property that embodies the unique spirit of its neighborhood. This is a role for a dynamic individual who thrives on curating exceptional guest experiences and building a powerful brand presence. You will manage a talented team and directly impact the success of this high-profile destination. Whatwe needfromyou Key Responsibilities Develop and implement strategic sales and marketing plans aligned with the hotel’s business objectives. Lead, mentor, and manage the sales and marketing teams to achieve revenue targets. Identify and cultivate new business opportunities across diverse market segments. Collaborate with revenue management to optimize pricing and inventory strategies. Oversee digital marketing initiatives, including social media, email campaigns, and online advertising. Build and maintain strong relationships with key clients, corporate accounts, and local partners. Analyze market trends and competitor activity to inform strategic decisions. Represent the hotel at industry events and networking opportunities. Qualifications Bachelor’s degree in Business, Marketing, Hospitality, or related field; MBA preferred. Minimum of 7 years of progressive sales and marketing experience in lifestyle, luxury or upscale hospitality. Demonstrated success in leading sales teams and driving revenue growth. Strong knowledge of digital marketing tools and strategies. Excellent communication, negotiation, and interpersonal skills. Ability to analyze data and market trends to make informed decisions. Proactive, results-oriented, and able to thrive in a fast-paced environment. Howdo Ideliverthis? Wegenuinelycareabout peopleandweshowthisthrough living outourpromiseofTrue Hospitality each and every day. It’s what connects every colleague in all IHG®hotels. EachIHG®hotelbranddeliversTrueHospitalityintheirownway, andattheheartofitallare specific, core service skills. TrueAttitude: beingcaring,wantingtomakeapositivedifference,andbuildinggenuine connectionswithguests TrueConfidence :havingtheknowledgeandskillstoperformyourrole,andgivinggueststhe confidence that they can trust you, to help and support them during their stay TrueListening : focusingonwhatyourguestissaying,pickinguponbodylanguagethatis often overlooked, and understanding what the guest wants and needs TrueResponsiveness :isaboutprovidingguestswithwhattheyneed,anddoingsoina timely and caring manner. There’ssomuchmoretothejobthanwecancapturehere.It’ssimplyaboutcreatinggreat experiences,doingtherightthingandunderstandingpeople. Whatweoffer Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visitwww.http://careers.ihg.com to find out more about us. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. Salary Range : $150,000.00-$175,000.00 USD Thestatementsinthisjobdescriptionareintendedtorepresentthekeydutiesandlevelofworkbeingperformed.Theyare not intended to be ALL responsibilities or qualifications of the job. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. If you require reasonable accommodation during the application process, please click here . IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
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Hotel:
Lower East Side New York (NYCOS), 171 Ludlow St, 10002 At
Hotel Indigo®
we deliver inspired service. In all we do, we are vibrant, curious and original. Be vibrant
by carrying ourselves in a way that says to our guests we are energetic, motivated, confident. Be curious
by being aware of our hotel and neighborhood and going out of our way to help guests learn and discover what's going on. Be original
by building connections with our guests and being imaginative to create memorable experiences.
Whatis thejob? AsDirector of Sales & Marketing at the Hotel Indigo Lower East Side, you'll be at the forefront of a unique and vibrant brand. You'll go beyond simply monitoring results and take an active role in shaping the hotel's success. Your mission will be to craft and execute a dynamic sales and marketing vision, driving strategies that not only meet but exceed revenue and room night goals. You'll lead the charge in creating an undeniable presence in the market, ensuring every tactical plan is a step toward achieving our ambitious targets. People Managedailysalesactivities,planandassignworkensuringyoualwayshavetherightstaffing numbers Developyourteamandimprovetheirperformancethroughcoachingandfeedback,andcreate performance and development goals for colleagues-recognizegood performance Traincolleaguestomakesuretheyhithotelrevenuegoalstothestandardsweexpectandhave thetoolstheyneedtoworkeffectively RecommendorinitiateanyHRelatedactionswhereneeded Driveagreatworkingenvironmentforteamstothrive –connectdepartmentstocreatesenseof one team Interactwithoutsidecontacts:guests,vendors,andothercontactsasneeded Developandmaintaingreatworkingrelationshipswithkeyclientsandoutside contacts to increase revenue Helppreparethedepartmentalbudgetandfinancialplansincludingthehotelmarketingplan Createandimplementsalesplansthatdrivemeasurableincrementaloccupancy,increase averagerates,increasevolume,foodandbeverageandbanquetsales Produce monthly reports and sales forecasts to analyze current/potential market and sales trends,coordinateactivitiestoincreaserevenueandmarketshareandmonitorperformanceto ensure actual sales meet or exceed established revenue plan Review monthly reports and sales forecasts to analyze current/potential market and sales trends,coordinateactivitiestoincreaserevenueandmarketshareandmonitorperformanceto ensure actual sales meet or exceed established revenue plan Create and develop special events and sales blitzes to showcase the hotel to potential clients. Attendtradeshowsandmajormarketeventslocallyandnationallytopromotenewbusinessand increase sales and marketing opportunities for the hotel GuestExperience Provideguestswithinformation(example:loyaltyprograms,areaattractions,restaurants, facility information) to enhance guest experience Scheduleconventionsand/orbusinessgroupactivitiesat thehotelandcoordinatewith other hotel-leveldepartmentstofacilitateservicesagreeduponbythesalesofficeandprospective clients Communicatetoappropriatedepartmentsallpertinentinformationrequirementsandspecial needs for arriving VIP’s, large groups, and other key guests Leadmarketingeffortstoupsellguestsonhotelservices,offerings,andamenities ResponsibleBusiness Workcloselywithkeybusinessleaders,officials,andrepresentativesoflocalcommunitygroups within the city to ensure constant high-profile exposure for the hotel Effectivelycommunicateandmarketaspectsofthehotelthataresustainableor“green”anduse information to gain new business opportunities Workwithadvertisingagencies,consultingfirms,andvendorstomaximizeadvertising investments and ensure ads represent brand identity Raisetheawarenessandreputationofyourhotelandthebrandlocally–occasionallyactingas hotel representative for media related inquiries. Identifyimprovementstomarketingactivitiesandoverallhotelsalesperformanceandwork with other departments Ad-hocduties–unexpectedmomentswhenwehavetopulltogethertogetataskdone Accountability This is a leadership opportunity at the heart of the Hotel Indigo Lower East Side, a vibrant, 294-room boutique hotel. You'll lead the sales and marketing efforts for a flagship property that embodies the unique spirit of its neighborhood. This is a role for a dynamic individual who thrives on curating exceptional guest experiences and building a powerful brand presence. You will manage a talented team and directly impact the success of this high-profile destination. Whatwe needfromyou Key Responsibilities Develop and implement strategic sales and marketing plans aligned with the hotel’s business objectives. Lead, mentor, and manage the sales and marketing teams to achieve revenue targets. Identify and cultivate new business opportunities across diverse market segments. Collaborate with revenue management to optimize pricing and inventory strategies. Oversee digital marketing initiatives, including social media, email campaigns, and online advertising. Build and maintain strong relationships with key clients, corporate accounts, and local partners. Analyze market trends and competitor activity to inform strategic decisions. Represent the hotel at industry events and networking opportunities. Qualifications Bachelor’s degree in Business, Marketing, Hospitality, or related field; MBA preferred. Minimum of 7 years of progressive sales and marketing experience in lifestyle, luxury or upscale hospitality. Demonstrated success in leading sales teams and driving revenue growth. Strong knowledge of digital marketing tools and strategies. Excellent communication, negotiation, and interpersonal skills. Ability to analyze data and market trends to make informed decisions. Proactive, results-oriented, and able to thrive in a fast-paced environment. Howdo Ideliverthis? Wegenuinelycareabout peopleandweshowthisthrough living outourpromiseofTrue Hospitality each and every day. It’s what connects every colleague in all IHG®hotels. EachIHG®hotelbranddeliversTrueHospitalityintheirownway, andattheheartofitallare specific, core service skills. TrueAttitude: beingcaring,wantingtomakeapositivedifference,andbuildinggenuine connectionswithguests TrueConfidence :havingtheknowledgeandskillstoperformyourrole,andgivinggueststhe confidence that they can trust you, to help and support them during their stay TrueListening : focusingonwhatyourguestissaying,pickinguponbodylanguagethatis often overlooked, and understanding what the guest wants and needs TrueResponsiveness :isaboutprovidingguestswithwhattheyneed,anddoingsoina timely and caring manner. There’ssomuchmoretothejobthanwecancapturehere.It’ssimplyaboutcreatinggreat experiences,doingtherightthingandunderstandingpeople. Whatweoffer Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visitwww.http://careers.ihg.com to find out more about us. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. Salary Range : $150,000.00-$175,000.00 USD Thestatementsinthisjobdescriptionareintendedtorepresentthekeydutiesandlevelofworkbeingperformed.Theyare not intended to be ALL responsibilities or qualifications of the job. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. If you require reasonable accommodation during the application process, please click here . IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
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