Insight Global
This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $18.00/hr - $20.00/hr
Job Description: A well‑known manufacturing client of Insight Global is looking to bring on a Customer Account Specialist in Charlotte, NC. This role is hybrid, with 3 days a week onsite in the office. The main focus is making sure B2B customers get top‑notch service—processing orders, handling special requests, building strong relationships, and helping drive company profits. You’ll be juggling a high volume of inbound calls from customers, plant contacts, carriers, and field sales. They’re looking for someone who’s collaborative, a strong team player, thinks analytically, and can make smart decisions independently. If you’re highly motivated and thrive in a fast‑paced, high‑performing team, this could be a great fit.
Required Skills & Experience
Associate’s degree or equivalent work experience required. Undergraduate degree preferred.
3–5 years of experience in a corporate environment
Excellent telephone skills required in order to deliver the best experience to the customer.
Requires a good attitude, attentiveness, timeliness, and personalization of each customer’s experience.
Outgoing personality with strong organizational and time management skills.
Resilient, persistent and dedicated sales skills conducted predominantly by phone.
Proficient in Windows Operating Systems.
Compensation $18/hr to $20/hr
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Seniority level Not Applicable
Employment type Full‑time
Job function Administrative and Customer Service
Industries: Manufacturing
Get notified about new Customer Account Specialist jobs in
Charlotte, NC .
#J-18808-Ljbffr
Base pay range $18.00/hr - $20.00/hr
Job Description: A well‑known manufacturing client of Insight Global is looking to bring on a Customer Account Specialist in Charlotte, NC. This role is hybrid, with 3 days a week onsite in the office. The main focus is making sure B2B customers get top‑notch service—processing orders, handling special requests, building strong relationships, and helping drive company profits. You’ll be juggling a high volume of inbound calls from customers, plant contacts, carriers, and field sales. They’re looking for someone who’s collaborative, a strong team player, thinks analytically, and can make smart decisions independently. If you’re highly motivated and thrive in a fast‑paced, high‑performing team, this could be a great fit.
Required Skills & Experience
Associate’s degree or equivalent work experience required. Undergraduate degree preferred.
3–5 years of experience in a corporate environment
Excellent telephone skills required in order to deliver the best experience to the customer.
Requires a good attitude, attentiveness, timeliness, and personalization of each customer’s experience.
Outgoing personality with strong organizational and time management skills.
Resilient, persistent and dedicated sales skills conducted predominantly by phone.
Proficient in Windows Operating Systems.
Compensation $18/hr to $20/hr
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Seniority level Not Applicable
Employment type Full‑time
Job function Administrative and Customer Service
Industries: Manufacturing
Get notified about new Customer Account Specialist jobs in
Charlotte, NC .
#J-18808-Ljbffr