Charlotte Staffing
Customer Account Specialist
Charlotte Staffing, Charlotte, North Carolina, United States, 28202
Customer Account Specialist
A well-known manufacturing client of Insight Global is looking to bring on a Customer Account Specialist in Charlotte, NC. This role is hybrid, with three days a week onsite in the office. The main focus is making sure B2B customers get top-notch serviceprocessing orders, handling special requests, building strong relationships, and helping drive company profits. You'll be juggling a high volume of inbound calls from customers, plant contacts, carriers, and field sales. They're looking for someone who's collaborative, a strong team player, thinks analytically, and can make smart decisions independently. If you're highly motivated and thrive in a fast-paced, high-performing team, this could be a great fit. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy. Skills and Requirements: Associate's degree or equivalent work experience required. Undergraduate degree preferred. 35 years of experience in a corporate environment Excellent telephone skills required in order to deliver the best experience to the customer Requires a good attitude, attentiveness, timeliness, and personalization of each customer's experience Outgoing personality with strong organizational and time management skills Resilient, persistent and dedicated sales skills conducted predominantly by phone Proficient in Windows Operating Systems Experience working in supply chain or logistics Proven leadership experience Consistency in past positions Client facing experience Experience using SAP Experience using a video conferencing platform like MS Teams or Ring Central
A well-known manufacturing client of Insight Global is looking to bring on a Customer Account Specialist in Charlotte, NC. This role is hybrid, with three days a week onsite in the office. The main focus is making sure B2B customers get top-notch serviceprocessing orders, handling special requests, building strong relationships, and helping drive company profits. You'll be juggling a high volume of inbound calls from customers, plant contacts, carriers, and field sales. They're looking for someone who's collaborative, a strong team player, thinks analytically, and can make smart decisions independently. If you're highly motivated and thrive in a fast-paced, high-performing team, this could be a great fit. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy. Skills and Requirements: Associate's degree or equivalent work experience required. Undergraduate degree preferred. 35 years of experience in a corporate environment Excellent telephone skills required in order to deliver the best experience to the customer Requires a good attitude, attentiveness, timeliness, and personalization of each customer's experience Outgoing personality with strong organizational and time management skills Resilient, persistent and dedicated sales skills conducted predominantly by phone Proficient in Windows Operating Systems Experience working in supply chain or logistics Proven leadership experience Consistency in past positions Client facing experience Experience using SAP Experience using a video conferencing platform like MS Teams or Ring Central