Benchmark
A dynamic technology firm in Plano, Texas is seeking an Application Helpdesk Specialist to provide technical assistance related to software applications. This full-time role emphasizes a strong service-oriented mindset and problem-solving abilities, particularly with Encompass software. Responsibilities include troubleshooting, ticket resolution, and user guidance while working collaboratively with other teams. Candidates should have a clear understanding of helpdesk operations and possess strong communication skills. A degree in computer science is required.
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