Mercier Consultancy MD
Dutch Speaking Customer Service for Digital Marketing Platform - Work In Greece
Mercier Consultancy MD, Sauk Trail Beach, Wisconsin, United States
Dutch Speaking Customer Service for Digital Marketing Platform - Work In Greece
Mercier Consultancy MD is thrilled to announce an exciting opportunity for Dutch Speaking Customer Service Representatives for a leading Digital Marketing Platform, with the unique chance to work in beautiful Greece. This role is perfect for individuals who are enthusiastic about digital marketing and have a passion for providing exceptional customer support. In this position, you will assist clients in Dutch, helping them navigate our platform and optimize their marketing strategies.
Base pay range This range is provided by Mercier Consultancy MD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Key Responsibilities
Respond to customer inquiries regarding the digital marketing platform, features, and services via phone, email, and live chat in Dutch
Provide guidance on account management, campaign setup, and effective use of digital marketing tools
Assist clients with troubleshooting technical issues and optimizing their marketing campaigns
Document all customer interactions accurately in our Customer Relationship Management (CRM) system
Collaborate with marketing and technical teams to ensure customers receive the best possible support
Stay informed about the latest trends in digital marketing to provide relevant advice and solutions to clients
Requirements
Fluency in Dutch (both written and spoken) is essential; proficiency in English is advantageous
Previous experience in customer service, ideally within the digital marketing or technology sector
Strong communication skills with a focus on delivering an outstanding customer experience
Ability to troubleshoot and resolve issues efficiently and effectively
Strong organizational skills and ability to manage multiple tasks in a fast-paced environment
Proficient in using CRM systems and other customer service software
Willingness to relocate and work in Greece, with flexible hours including evenings and weekends as needed
Benefits
Competitive Monthly Salary
2 Extra Salaries Per Year
Fully Paid Relocation Package
Fully Paid Training
Health Insurance
And Much More…
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at Mercier Consultancy MD by 2x
#J-18808-Ljbffr
Base pay range This range is provided by Mercier Consultancy MD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Key Responsibilities
Respond to customer inquiries regarding the digital marketing platform, features, and services via phone, email, and live chat in Dutch
Provide guidance on account management, campaign setup, and effective use of digital marketing tools
Assist clients with troubleshooting technical issues and optimizing their marketing campaigns
Document all customer interactions accurately in our Customer Relationship Management (CRM) system
Collaborate with marketing and technical teams to ensure customers receive the best possible support
Stay informed about the latest trends in digital marketing to provide relevant advice and solutions to clients
Requirements
Fluency in Dutch (both written and spoken) is essential; proficiency in English is advantageous
Previous experience in customer service, ideally within the digital marketing or technology sector
Strong communication skills with a focus on delivering an outstanding customer experience
Ability to troubleshoot and resolve issues efficiently and effectively
Strong organizational skills and ability to manage multiple tasks in a fast-paced environment
Proficient in using CRM systems and other customer service software
Willingness to relocate and work in Greece, with flexible hours including evenings and weekends as needed
Benefits
Competitive Monthly Salary
2 Extra Salaries Per Year
Fully Paid Relocation Package
Fully Paid Training
Health Insurance
And Much More…
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at Mercier Consultancy MD by 2x
#J-18808-Ljbffr