Logo
Delta Sonic

Customer Advisor 1

Delta Sonic, Rochester, New York, United States

Save Job

Customer Advisor – Delta Sonic Join Our Award Winning Team!

With flexible schedules, team member discounts, scholarship opportunities, and fun recognition programs, Delta Sonic offers a variety of career paths for you to grow with us. Recognized nationally as a Top Place to Work, we take pride in providing outstanding opportunities and a positive work culture.

Career opportunities

Competitive benefits package: Health, Dental, Vision, Life, and Disability Insurances with 401(k), HSA, and FSA

Flexible schedules

Team member discounts

Scholarship opportunities

A fun, team‑oriented culture

Equal opportunity employer

Location: Rochester, NY

Responsibilities As a front‑line representative of the Delta Sonic Team, Customer Advisors greet all customers in a positive, enthusiastic, professional manner while educating them on the large variety of carwash and detail shop services that we offer. This fast‑paced position requires the ability to multi‑task with a sense of urgency while meeting customer service expectations. Additional responsibilities include transacting customer purchases, maintaining proper cash handling procedures, and following all position‑specific procedures. Customer Advisors begin training in the position of Delta Technician to enhance their product knowledge. Pay rate for the Delta Technician position is $16.50 per hour. Upon completion and certification for the Customer Advisor position, the pay rate is $16.50 per hour plus commission.

Requirements

Excellent communication skills and a passion for providing great customer service

A competitive drive with a desire to rank among the top advisors in the company

Unwavering honesty and integrity

Courteous and professional demeanor

Prior experience in automotive service writing, customer service, and/or sales is preferred

Ability to compute basic mathematical calculations

Willingness to work in all weather conditions, both indoor and outdoor environments, and extreme temperature conditions

Ability to work with a sense of urgency

Willingness to adapt easily to changes as our products/services/promotions update frequently

Ability to stand in an assigned work location, walk, and bend for long periods of time

Ability to lift moderate amounts of weight

Willingness to work a flexible schedule

Effective June 1 2024, seasonal employment opportunities due to attending school are no longer available. Year‑round schedule availability is required to be considered for employment

Delta Sonic participates in the E-Verify Program.

About The Position

Seniority level: Entry level

Employment type: Part‑time

Job function: Other

Industry: Consumer Services

#J-18808-Ljbffr