Crux KC
Description
So, what is Crux? It’s the nitty gritty, the heart of the matter. It’s substance, the bottom line. We know the traditional agency model isn’t an ideal fit for everyone, so we take a different approach. Think of us as the “un-agency.”
When you join Crux, one of Kansas City’s Best Places to Work, you become part of an entrepreneurial team that’s committed to elevating brands and amplifying missions. Trusting, accountable and unrelenting, we’re driven to help each other—and our clients—succeed.
Our fast-growing, ever-changing team is looking for a full-time Marketing Manager to help us manage and serve our expanding list of clients. The right person for the role is a self-starter who consistently demonstrates strong project management and client relationship skills. As primary point of contact for clients, you will work closely with the Client CMO to develop integrated multi-channel marketing campaigns and lead internal resources to execute the plan. You’ll work with members of the Crux team to uphold our TEAM CRUX values and collaborate with specialty teams to execute on client deliverables.
This candidate must:
Be an exceptional role model for the company values
Be well-organized and highly responsive
Have strong project management skills and understand marketing workflows, timelines and deliverables
Make a strong first impression
Demonstrate strong written and verbal communication skills
Be highly adaptable to a changing work environment and shifting client demands
Effectively build relationships and demonstrate maturity in work styleEngage active listening skills
Embrace collaboration
JOB RESPONSIBILITIES:
Project Management
Define project scope, objectives, deliverables and timelines in collaboration with marketing team and specialty teams
Lead the development and execution of complex marketing projects and campaigns
Balance resources, allocated budgets and timelines across multiple projects and departments to optimize efficiency and profitability. Coordinate with all internal stakeholders to ensure seamless collaboration and communication
Act as the primary point of contact between the marketing team, specialty teams and third-party vendors, ensuring that all stakeholders are aligned
Maintain communication with clients as needed to provide project updates
Communicates clearly and promptly, responding to client emails and calls the same day
Anticipate client concerns or project roadblocks promptly and elevate to appropriate resources as needed
Marketing Management
Anticipate and be prepared to address CMO needs
Ensure the project team meets or exceeds client expectations for quality, timeliness and accuracy
Monitor utilization of client hours and projects, adjusting deliverables and managing client expectations
Stay updated on industry trends and best practices to ensure innovative and impactful project delivery
Assist with administrative duties such as: organizing internal and external meetings and assets for deliverables, preparing agendas for all client-facing and internal meetings, taking comprehensive notes during meetings and following up with internal teams and clients afterward to ensure alignment
Co-lead assigned client meetings, with support from Client CMO
Involved in the creative process and able to provide clear direction in accurate and complete project briefs
Partner with Traffic Manager and other internal stakeholders to bridge client and production team needs
Approve content and creative before it goes to Client CMO, ensuring work meets expectations with strategy and is finished error-free
Assist in the coordination, planning and management of client marketing programs and campaigns
Support account leadership by drafting weekly client status recaps
Develop and maintain relationships with clients, gatekeepers and Crux team members
Leverage Crux’s tech stack, adhering to best practices, to efficiently manage internal communication and resources
Requirements
QUALIFICATIONS:
Bachelor’s degree in marketing, public relations or journalism
Able to effectively manage multiple projects to completion by possessing a sense of urgency and use of best practices in meeting project deadlines
Five plus years of marketing and project management experience working in a professional or corporate environment
Demonstrated ability to collaborate and communicate verbally and in writing throughout all levels of an organization, both internally and externally
A self-starter with strong professional interpersonal skills
Ability to manage up and effectively read a room
Proven ability to thrive in a deadline-driven environment while working independently and as part of a team
Ability to adapt to an ever-changing work environment
Proficient with Microsoft Office (Word, Outlook, Excel, PowerPoint)
Job Type
Full-time
Health benefits
401(k) 3% non-elective contribution
Bonus opportunities
Referral bonus opportunities
Paid time off
Work from home Wednesdays
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