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The Strickland Group

Client Relationship Manager

The Strickland Group, Greensboro, North Carolina, us, 27497

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Join Our Team as a Client Relationship Manager – Cultivate Strong Partnerships and Drive Client Success!

Are you passionate about building meaningful relationships, enhancing client satisfaction, and delivering exceptional service? We’re looking for a proactive and people-focused

Client Relationship Manager

to join our dynamic team. In this role, you’ll be the key liaison between our organization and our clients—ensuring a positive, results-driven experience every step of the way.

Why You’ll Love This Role

Supportive Onboarding & Training:

Whether you’re a seasoned client manager or just starting out, we provide comprehensive training and tools to help you succeed.



Flexible Work Options:

Full-time or part-time roles available with remote flexibility.

Professional Growth:

Clear pathways for advancement into leadership, business development, or strategic account management roles.

Competitive Compensation:

Base salary plus performance-based bonuses and incentives.

Key Responsibilities

Build and nurture strong, long-term relationships with clients.

Serve as the primary point of contact, ensuring client needs are met with excellence and care.

Understand client goals and collaborate with internal teams to deliver tailored solutions.

Monitor client satisfaction, resolve issues, and continuously improve the client experience.

Track account activity, prepare performance reports, and recommend improvements.

Identify opportunities for upselling, cross-selling, and deepening client partnerships.

What We’re Looking For

✔ Exceptional communication and interpersonal skills

✔ Strong problem-solving and conflict-resolution abilities

✔ Organized, detail-oriented, and capable of managing multiple client accounts

✔ A service-oriented mindset with a focus on client success

✔ Experience in account management, customer service, or client relations is a plus (but not required)

✅ Paid training and continuous support

✅ Health insurance and retirement plan options

✅ Performance-based bonuses and recognition programs

✅ Advancement opportunities into senior leadership and strategic roles

Ready to Make a Difference? If you're excited about building lasting client relationships and helping clients achieve their goals, we’d love to connect with you!

Apply today

and join us as a

Client Relationship Manager —where service meets success.

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