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Spring EQ LLC

Credit Policy Specialist - NonQM

Spring EQ LLC, Phoenix, Arizona, United States, 85003

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Overview Spring EQ is a national home equity lender providing flexible and tailored financing solutions directly to consumers with a national network of experienced brokers and partners. Since its founding in 2016, Spring EQ is among the fastest growing and highest-rated home equity financing partners in the United States. Spring EQ offers a broad range of home equity products and delivers a simple and streamlined process that results in faster funding, trustworthy loans, and less frustration for consumers today. To learn more about Spring EQ, visitwww.springeq.com.

At Spring EQ, it is our mission to empower homeowners and buyers to achieve and maximize the value of homeownership in a simple, fast, and ethical manner. Our values are to

Be kind and treat all people – teammates, customers, and vendors – with respect and consideration

Be adaptable and embrace change

Be accountable and take responsibility and deliver the effort to fully complete the task

Be better and strive for continuous improvement in ourselves, our team, and the company for our customers

Be part of the solution and solve problems, find the answers, and collaborate

Work hard, have fun, and get things done

We are seeking a Credit Policy Specialist responsible for developing, writing, and publishing credit guidelines for Spring EQ, with a strong emphasis on

Non-QM

and alternative lending products.

Responsibilities The Credit Policy Specialist is responsible for developing, writing, and publishing credit guidelines for Spring EQ, with a strong emphasis on

Non-QM

and alternative lending products. This role supports the organization by researching and analyzing agency, investor, and proprietary Non-QM requirements, maintaining policy alignment with industry updates, and assisting internal teams—including sales management, processing, underwriting, and closing—with policy interpretation. The specialist ensures that underwriting guidelines and credit policies are clearly understood and consistently implemented across all departments, particularly for complex Non-QM scenarios.

Key Responsibilities include;

Maintain a robust governance framework to ensure product changes—especially Non-QM and Jumbo—are assessed for credit and operational risk, with decisions thoroughly documented

Develop, write, and revise lending technical documentation, including policies, procedures, forms, and quick-reference guides for Non-QM products

Conduct in-depth analysis of Non-QM credit policies and make informed recommendations regarding underwriting strategies and product alignment

Review and update product matrices regularly, ensuring accuracy for Non-QM and alternative lending programs

Serve as a subject matter expert (SME) on Non-QM credit policy topics to promote consistency across underwriting and sales teams

Act as the primary point of contact for internal inquiries related to Non-QM credit exceptions, investor overlays, and regulatory guidelines

Research industry trends and emerging risks in the Non-QM space, evaluating best practices in credit risk management

Collaborate with Product, Underwriting, and Compliance teams to align new or revised Non-QM products with credit policies and risk tolerance

Communicate credit policy updates professionally and clearly to support organizational transparency and enhance brand credibility

Complete special assignments as directed by management

Qualifications

Education: Bachelor degree

Work history: 7–10 years of mortgage underwriting experience, with at least 5 years in Non-QM and Jumbo products

Deep knowledge of Non-QM guidelines, investor overlays, and alternative documentation programs (bank statements, DSCR, asset depletion, etc.)

Strong understanding of credit risk assessment for complex borrower profiles

Excellent communication and interpersonal skills to support cross-functional collaboration

Exceptional organizational abilities with attention to detail

Proficient in Microsoft Word, Excel, Outlook, and Teams for documentation, data management, communication, and collaboration

Comfortable working in a fast-paced, flexible, and production-oriented environment

Benefits

401k Plan offered through Fidelity Investments with company match

Annual Charitable Matching Gift Program

Commuter Benefits

Company Holidays

Credit Union Membership

Dental Insurance

Dependent Care Plan

Disability Insurance

Employee Assistance Program

Life Insurance

Medical Insurance

Paid Time Off Plan

Vision Insurance

Weekly Non-Management Dinner Benefit

Spring EQ is an Equal Opportunity Employer. We make all employment decisions based on merit and business needs. If you require a reasonable accommodation at any stage of the hiring or employment process, please contact recruiting@springeq.com

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