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Express Employment

Inbound Call Center Representative - Bilingual Spanish

Express Employment, Tualatin, Oregon, United States, 97062

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Top Job

Located in Tualatin, OR

Salary: $20-22/hr DOE

Bilingual Inbound Call Center Representative- Exciting Opportunity!

Join our fantastic client in

Tualatin!

They are seeking a dynamic individual to enhance their team! Ability to work remotely for

TOP PERFORMERS after evaluation!

This is an evaluation-to-hire opportunity!

Duties:

Provide exceptional customer service support to clients and vendors You will provide answers to questions and provide resource information as needed Responsible for gathering detailed information, running verification checks, certificate of insurance tracking, W-9 verifications, and other pre-registering duties Answer phone calls, assist all callers with setting up profiles, updating membership subscriptions, and collecting any data needed for their account Follow-up with clients who have left messages, subscriptions that need updating enrollment verifications Respond to customer emails and chats in a professional and friendly manner Communicate with customers via phone, email, and chat Provide knowledgeable answers to questions about product, pricing, and availability Data entry in various platforms Additional duties assigned as needed

Knowledge, Skills, Abilities:

2+ years of customer service experience -

ideally in a call center or similar setting Bilingual fluency

- ability to communicate clearly and professionally in

English and another language Excellent communication skills

- active listening, clear speaking, and professional writing Strong interpersonal abilities

- you're comfortable giving and receiving feedback and love working toward goals Tech-savvy

- confident using MS Word, Excel, Outlook, and navigating multiple systems Polished phone etiquette

- you make every caller feel heard and valued Organized multitasker

- juggling priorities and meeting deadlines is second nature Problem-solver mindset

- you think on your feet, make smart decisions, and set priorities effectively High school diploma or GED required

Pay:

$20-$22/hr. DOE

Schedule:

Monday-Friday, 8:30 am-5 pm

How to Apply: Complete an online application at expresspros.com and submit it to the West Tualatin office. Send your resume to westtualatinor@expresspros.com. Call and speak to one of our Recruiters at 503.612.1800.

#1939OS

Express Office: West Tualatin

8100 Southwest Nyberg Road

Suite 290

Tualatin, OR 97062