Logo
Adecco US, Inc.

Care Advocate

Adecco US, Inc., Minneapolis, Minnesota, United States, 55400

Save Job

Adecco Healthcare & Life Sciences

is working with our client to hire REMOTE Care Advocates. Associates can reside anywhere; HOWEVER you MUST be licensed in the State of Colorado!

Type:

Contract to Hire

Hours:

9:30a-6p (MST)

Pay Range:

$39-$41/hour

Responsibilities

Process all Behavioral Health and Substance Use Disorder authorizations submitted by providers within the designated turnaround times specified in the Prior Authorization List for all lines of business, including RMHP DSNP, RMHP Medicare, RMHP PRIME Medicaid, RMHP RAE Medicaid, RMHP CHP+, RMHP IFP, and NHP RAE Medicaid

When processing authorization requests, the Clinical Coordinator applies approved medical necessity criteria and appropriately escalates when necessary

Collaborates with leadership to discuss authorization requests when additional guidance is required

Proactively manages and identifies potential barriers for members

Collaborates with the medical director on complex cases to ensure members receive appropriate treatment

Refers members to the RMHP Care Coordination Department when specific needs are identified

Notifies providers and requestors of all authorization determinations

When a case is determined not to meet criteria, corresponds with the requesting provider to offer a peer-to-peer consultation with the RMHP medical director, allowing the provider to present additional information before a final decision is made

When a medical director issues a denial, the Clinical Coordinator drafts a letter informing the member and the requesting provider of the decision, the reasons for the decision, and offers alternative treatment options

Verifies eligibility of providers and members for all authorization requests

Inputs authorization requests into an electronic health record

Promptly provides assistance to callers routed to the BH UM department

Requirements

Current, unrestricted independent licensure as a LAC, LPC, LMFT, LSCW, or RN

in Colorado

4+ years directly serving individuals with behavioral health conditions (mental health/substance use disorders)

1+ years of experience with local behavioral health providers and community support organizations addressing SDoH (e.g., food banks, non-emergent transportation, utility assistance, housing / rapid re-housing assistance, etc.

1+ years of experience with MS Office, including Word, Excel, and Outlook

Substance use treatment experience and/or behavioral health treatment experience

Why work for Adecco?

Weekly Pay on Friday

401(k) Plan

Skills Training

Excellent medical, dental, and vision benefits

IMPORTANT: This Care Advocate role is being recruited for by Adecco’s Healthcare & Life Sciences division, not your local Adecco Branch Office.

Pay Details $39.00 to $41.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

Massachusetts Candidates Only:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

#J-18808-Ljbffr