Senior Property Manager - Commercial Retail & Medical Office Portfolio

Location: Central and Southern Indiana or Louisville, KY Metro (Hybrid/Remote with Travel)
Reports To: Managing Partner
Portfolio: 300,000+ SF Medical Office, Grocery-Anchored and Strong Retail (IN, KY)

About Apta Management

Time is the one thing no one can buy back.

Surgeons invest a decade or more in rigorous training. They sacrifice countless hours with family and dedicate their lives to healing others. Yet too many find themselves caught between financial pressure and professional exhaustion, searching for a path forward that does not require abandoning the work they love.

Apta exists to solve this problem.

Founded by Dr. Vasu Kakarlapudi, a practicing ENT surgeon who understood this tension firsthand, Apta Management is the property management arm of Apta Investment Group. We are a physician-founded real estate firm specializing in medical office buildings and grocery-anchored and strong retail properties. Our work enables surgeons to build lasting wealth through private real estate without sacrificing more of their most precious resource: TIME. In other words, to be the type of empathetic surgeon you want working on you in your time of vulnerability.

Our Vision: By 2035, build a community of 1,000 financially independent surgeons through private real estate investments, impacting 25 million patients and strengthening the practice of medicine itself.

The name Apta means "trust" in Sanskrit. It is not merely our name. It is our operating principle.

Why This Work Matters

When a surgeon's financial burden lifts, the effect ripples outward. They become more present with their families. They bring sharper focus to the operating room. Their patients receive better care. Communities grow stronger.

Your work here initiates that ripple.

You will join a lean, high-trust team where your contributions directly shape investor outcomes and tenant experiences. We invest alongside our investors in every transaction. Our capital enters first and exits last. This alignment extends to how we build our team: we seek individuals who think and act like owners, because that is precisely how we expect them to operate.

This is not a role for those seeking comfort in bureaucracy or anonymity in hierarchy. It is a role for builders. As the organization scales, so will your scope, your influence, and your opportunity.

Our Values: T.I.M.E.

Our values form the word TIME deliberately. Time is the ultimate currency we return to surgeons. It is also the standard against which we measure ourselves daily.

Transparency: We communicate with openness, honesty, and clarity. There is no room for ambiguity or concealment. When challenges arise, we address them directly and early.

Integrity: We do what is right, particularly when it is difficult. When mistakes occur, we own them fully and resolve them completely.

Meticulousness: We hold ourselves to exacting standards. Precision, accuracy, and attention to detail are not aspirations. They are requirements.

Evolve: We pursue continuous improvement with discipline. We test assumptions, refine processes, and commit to being measurably better tomorrow than we are today.

The Role

You’ll own end-to-end property management operations for our entire portfolio. This means protecting investor capital, delivering predictable NOI, and driving leasing strategy and execution. You’ll lead a local and remote team (Assistant Property Manager and Property Accountant) plus a vendor network, while personally handling key in-person operations.

This role is ideal for a proactive, tech-savvy operator who thinks like an owner. You work independently, take initiative, and thrive in a growth environment.

Key Responsibilities

Portfolio Leadership

• Own day-to-day performance, risk, and service delivery
• Translate asset management objectives into property-level execution
• Develop annual operating budgets and capital plans
• Deliver quarterly owner reporting with accuracy and timeliness

Financial Management

• Maintain strong internal controls for A/R, A/P, and reconciliations
• Direct collections strategy and approve escalation steps
• Oversee month-end/year-end close with Property Accountant and external CPA
• Manage CAM reconciliations, budgets, and billing

Operations and Tenant Experience

• Maintain property standards for safety, cleanliness, and presentation
• Lead tenant relationship management and proactive outreach
• Oversee work orders, vendor dispatch, and quality verification
• Own emergency preparedness and response planning

Vendor Management

• Build and maintain a preferred vendor network across multiple states
• Lead competitive bidding and contract negotiation
• Standard: three comparable bids for material scopes
• Implement vendor performance reviews

Inspections and Capital Projects

• Execute monthly inspection cadence (documented with photos and action tracking)
• Plan and oversee preventive maintenance programs
• Manage small capital projects and tenant improvements

Systems and Process Improvement

• Build SOPs, checklists, and templates that standardize performance
• Develop KPI dashboards and weekly/monthly rhythms
• Optimize Yardi and supporting tools

Team Leadership

You’ll lead the Assistant Property Manager and Property Accountant:

• Set clear expectations, KPIs, and weekly priorities
• Conduct regular 1:1s, quarterly reviews, and annual performance evaluations
• Review and approve key deliverables (rent rolls, lease abstracts, reconciliations, CAM packages)
• Recruit and oversee third-party field support across markets

Qualifications

Required

• 5+ years commercial property management, retail and medical office experience preferred
• Proven budget management, CAM recovery, and vendor contract experience
• 2+ years team leadership (direct reports or significant vendor oversight)
• Working knowledge of lease administration, tenant relations, and compliance
• Proficiency with Yardi, Google Workspace, and advanced Excel
• Valid driver's license; ability to travel; comfort with after-hours response

Preferred

• Bachelor's degree in real estate, finance, business, or related field
• CPM, RPA, FMA, or similar certifications
• Track record building SOPs and dashboards that improve scalability

How to Apply

Email with subject line: Senior Property Manager

Include:

1. Your resume
2. A short video (up to 5 minutes) sharing why you're interested and the portfolio results you're most proud of

We respond within 3 business days.

#J-18808-Ljbffr